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Abu Dhabi World Trade Center Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Silwana InfoTech Legacy Silwana InfoTech Restaurant Management Restaurant Management ERP Services and Operations n/a 2019 2019
In 2019, Abu Dhabi World Trade Center deployed Silwana InfoTech Restaurant Management, a Restaurant Management application, as the foundation for a public web portal that aggregates shops, services, events and dining offers to support customer-facing shopping and dining operations in the United Arab Emirates. Silwana InfoTech developed the portal to centralize tenant and consumer-facing listings, with the Silwana InfoTech Restaurant Management functionality embedded in the visitor experience and content aggregation layer. The implementation ties the Restaurant Management application directly to the World Trade Center Abu Dhabi online presence to surface dining offers alongside retail and events content. Implementation usage focused on dining listings, offers management and order and promotions functionality within the retail and CRM area of the portal. Configuration likely included menu and listing catalogs, promotional offer lifecycle workflows and order capture or reservation intake capabilities consistent with Restaurant Management deployments. These modules were used to present offers and manage customer interactions for dining tenants across the aggregated shopping and dining catalog. Operational coverage centered on customer-facing shopping and dining operations associated with the World Trade Center Abu Dhabi property and its tenant ecosystem, affecting retail and CRM workflows for tenant commerce and consumer engagement. The deployment is structured around a web portal aggregation architecture that consolidates listings and promotional content for end users, with the Silwana InfoTech Restaurant Management application serving as the dining and promotions engine within that architecture. Governance and rollout details were oriented toward tenant listing management and content publishing processes specific to the portal environment.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Umbraco Legacy Umbraco CMS Web Content Management Content Management n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tag Management CRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Abu Dhabi World Trade Center
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Abu Dhabi World Trade Center Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Abu Dhabi World Trade Center Technographics

Abu Dhabi World Trade Center is a Professional Services organization based in United Arab Emirates, with around 10 employees and annual revenues of $1.0 million.

Abu Dhabi World Trade Center operates a diverse technology stack with applications such as Silwana InfoTech Restaurant Management, Microsoft 365 and Umbraco CMS, covering areas like Restaurant Management, Collaboration and Web Content Management.

Abu Dhabi World Trade Center has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Silwana InfoTech, Microsoft and Umbraco.

Abu Dhabi World Trade Center recently adopted applications including Google Tag Manager in 2022, Umbraco CMS in 2021 and Akamai CDN in 2020, highlighting its ongoing modernization strategy.

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Our research team continuously updates Abu Dhabi World Trade Center’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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