Abu Dhabi, x,
United Arab Emirates
Abu Dhabi World Trade Center Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Abu Dhabi World Trade Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Abu Dhabi World Trade Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abu Dhabi World Trade Center has purchased the following applications: Silwana InfoTech Restaurant Management for Restaurant Management in 2019, Microsoft 365 for Collaboration in 2017, Umbraco CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abu Dhabi World Trade Center is running and its propensity to invest more and deepen its relationship with Silwana InfoTech , Microsoft , Umbraco or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abu Dhabi World Trade Center revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abu Dhabi World Trade Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Silwana InfoTech | Legacy | Silwana InfoTech Restaurant Management | Restaurant Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Abu Dhabi World Trade Center deployed Silwana InfoTech Restaurant Management, a Restaurant Management application, as the foundation for a public web portal that aggregates shops, services, events and dining offers to support customer-facing shopping and dining operations in the United Arab Emirates. Silwana InfoTech developed the portal to centralize tenant and consumer-facing listings, with the Silwana InfoTech Restaurant Management functionality embedded in the visitor experience and content aggregation layer. The implementation ties the Restaurant Management application directly to the World Trade Center Abu Dhabi online presence to surface dining offers alongside retail and events content.
Implementation usage focused on dining listings, offers management and order and promotions functionality within the retail and CRM area of the portal. Configuration likely included menu and listing catalogs, promotional offer lifecycle workflows and order capture or reservation intake capabilities consistent with Restaurant Management deployments. These modules were used to present offers and manage customer interactions for dining tenants across the aggregated shopping and dining catalog.
Operational coverage centered on customer-facing shopping and dining operations associated with the World Trade Center Abu Dhabi property and its tenant ecosystem, affecting retail and CRM workflows for tenant commerce and consumer engagement. The deployment is structured around a web portal aggregation architecture that consolidates listings and promotional content for end users, with the Silwana InfoTech Restaurant Management application serving as the dining and promotions engine within that architecture. Governance and rollout details were oriented toward tenant listing management and content publishing processes specific to the portal environment.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Umbraco | Legacy | Umbraco CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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