Brisbane, 4000, QLD,
Australia
Accommodation Support and Respite Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Accommodation Support and Respite Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Accommodation Support and Respite Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Accommodation Support and Respite Services has purchased the following applications: Workforce EmpLive Workforce Management for Workforce Management in 2018, Microsoft 365 for Collaboration in 2024, Squiz Matrix for Web Content Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Accommodation Support and Respite Services is running and its propensity to invest more and deepen its relationship with WorkForce Software , Microsoft , Squiz or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Accommodation Support and Respite Services revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Accommodation Support and Respite Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorkForce Software | Legacy | Workforce EmpLive Workforce Management | Workforce Management | HCM | n/a | 2018 | 2018 |
In 2018, Accommodation Support and Respite Services implemented Workforce EmpLive Workforce Management. The engagement ran under a defined rostering contract from 2 May 2018 to 30 Sept 2018 and focused on operational workforce scheduling for AS&RS within the Queensland Government, covering rostering responsibilities for 36 permanent and 25 casual staff within a broader 300 employee service.
Workforce EmpLive Workforce Management was configured to prepare proposed rosters and availability lists, allocate and maintain leave and training records, and generate rosters and leave reports. The deployment supported approval workflows and report generation, with routine activities including filling un-rostered shifts with casual and part time staff, processing roster queries, and resolving data issues through direct data entry and correspondence tracking in EmpLive.
Operational coverage centered on a dedicated Resource Rostering Officer role that supported management and Team Leaders with reports, queries and approvals, and contributed to staff placement and organisational meetings. Communications and roster notifications were managed through email and Message Media as part of routine administration, and the rostering officer handled filing, message handling and ongoing data reconciliation tasks.
Governance emphasized centralized roster preparation and an approval chain routed through Team Leaders and management, with auditable reports and a roster review cadence used to manage scheduling changes. The configuration focus aligned with Workforce Management functional workflows for scheduling, availability management, leave administration and shift allocation, while data governance responsibilities were assigned to the rostering resource to maintain schedule integrity.
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Workforce Scheduling | HCM |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Squiz | Legacy | Squiz Matrix | Web Content Management | Content Management | n/a | 2024 | 2024 |
In 2024 Accommodation Support and Respite Services deployed Squiz Matrix as their Web Content Management solution on the organisation's public website. The Squiz Matrix Web Content Management implementation serves the Queensland government site for disability accommodation and respite information and is focused on public-facing content delivery for Accommodation Support and Respite Services.
The deployment emphasizes core Web Content Management capabilities, including structured authoring, template-driven rendering, digital asset management, metadata taxonomy and role-based access controls to support editorial ownership. Configuration aligns with content staging and approval pipelines to operationalize editorial workflows and publication governance across communications and service teams.
No specific third-party system integrations were disclosed, the implementation scope is centered on the website and information delivery workflows. Operational governance is implemented through editorial roles and publishing permissions inside Squiz Matrix, aligning content owners in communications and service delivery to maintain compliance and consistent public messaging.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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