Accra, n/a,
Ghana
Accra Institute Of Technology Technographics
Accra Institute Of Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Accra Institute Of Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Accra Institute Of Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Accra Institute Of Technology has purchased the following applications: JivoChat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Google Tag Manager for Tag Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Accra Institute Of Technology is running and its propensity to invest more and deepen its relationship with JivoChat , Google , Toky.co or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Accra Institute Of Technology revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Accra Institute Of Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Accra Institute Of Technology Tech Stack and Enterprise Applications
Accra Institute Of Technology AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Accra Institute Of Technology implemented JivoChat on its public website, deploying the JivoChat application as part of its Chatbots and Conversational AI layer to enable real-time visitor engagement. The implementation centers on a web-embedded chat widget and an administrative console provisioned for institution staff to manage live conversations and asynchronous inquiries.
JivoChat was configured to support standard conversational capabilities, including live chat sessions, canned responses, visitor monitoring, offline message capture, and transcript logging. Configuration work included embedding the JivoChat script into site pages and provisioning agent accounts with role-based access to the agent console and message history.
Operational responsibility for the JivoChat deployment is aligned with front-office functions, primarily admissions and student services, where the chat widget handles prospective student inquiries and routine administrative questions. The deployment leverages chat routing and operator handoff workflows to centralize incoming web traffic into a shared inbox managed by designated staff.
Governance for the JivoChat environment comprises administrator control of message templates, chat availability windows, and retention of chat transcripts, accompanied by basic operator training and moderation procedures. The narrative reflects a focused, website-embedded Chatbots and Conversational AI deployment, with JivoChat serving as the conversational front end for Accra Institute Of Technology’s web-based engagement.
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Accra Institute Of Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Accra Institute Of Technology deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform for institutional communications and document workflows. The Google Workspace (Formerly Google G-Suite) tenancy is provisioned on the institute domain and is surfaced on the public website to manage outreach and official email addresses and contact points.
The deployment leverages core Collaboration components including Gmail, Google Drive, Google Docs and Sheets, Google Calendar, Google Meet, and the Google Admin console, configured with shared drives and institutional user accounts for faculty and staff. Configuration follows a cloud-hosted SaaS architecture with centralized administration via the Google Admin console and web-based access across campus devices.
Operational coverage includes administrative offices, academic departments, and IT operations, where Google Workspace supports email, scheduling, document collaboration, and virtual meeting workflows. Governance is implemented through the Google Admin console with user provisioning, group-based access controls, device management and policy enforcement for institutional accounts.
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PBX, VoiP and Phone Systems | Collaboration |
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2020 | 2020 |
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Accra Institute Of Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2016 | 2016 |
In 2016, Accra Institute Of Technology implemented Google Tag Manager as its Tag Management solution for the institute website. The deployment uses a container-based implementation embedded in the web property to centralize client-side tag orchestration and to decouple measurement and marketing snippets from page code. Google Tag Manager supports tag, trigger, and variable constructs and the implementation leverages a data layer pattern to standardize event payloads and page metadata for downstream measurement workflows.
Operational ownership is concentrated within the web and digital communications teams, with role-based access controls and a single published container to manage releases and change control. Governance practices include use of staged workspaces, versioning and rollback capability, and documented naming conventions and trigger rules to reduce deployment risk. The implementation of Google Tag Manager delivers a centralized Tag Management capability for the institute website, supporting analytics instrumentation and campaign tagging workflows.
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IT Decision Makers and Key Stakeholders at Accra Institute Of Technology
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Accra Institute Of Technology Executives
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