Mainland, 19451, PA,
United States
Accupac Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Accupac and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 425 Accupac employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Accupac has purchased the following applications: Zoominfo Platform for Account Based Marketing in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014, Internet Brands Ngage for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Accupac is running and its propensity to invest more and deepen its relationship with Zoominfo , Microsoft , Internap Holding or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Accupac revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Accupac intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2021 | 2021 | ||
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Customer Data Platform | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 | ||
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Internet Brands | Legacy | Internet Brands Ngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 | In 2013, Accupac implemented Internet Brands Ngage as a Chatbots and Conversational AI solution on its public website. The deployment is focused on web channel engagement, positioning Internet Brands Ngage as the primary conversational layer for customer interactions initiated through site visitors. Internet Brands Ngage was configured to provide embedded chat widget capabilities, scripted conversation flows, and form-based lead capture consistent with Chatbots and Conversational AI functionality. The implementation centres on conversational content management and session logging, with automated FAQ responses and escalation paths to human agents for complex inquiries, aligning the application with customer support and lead qualification workflows. Operational coverage is limited to the website channel, where Internet Brands Ngage routes inbound conversational sessions to internal support and sales teams, and stores interaction transcripts for review. Governance has been organized around content and conversation script ownership, with staged updates to dialog flows and monitoring via the platform s analytics and reporting features to support ongoing content refinement and operational oversight. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Content Management | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2021 | 2021 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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