Taipei City, 10449,
Taiwan
Accuvally Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Accuvally and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Accuvally employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Accuvally has purchased the following applications: Agora Real-Time Messaging SDK for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, UserVoice for Product Review Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Accuvally is running and its propensity to invest more and deepen its relationship with Agora , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Accuvally revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Accuvally intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agora | Legacy | Agora Real-Time Messaging SDK | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Accuvally implemented Agora Real-Time Messaging SDK on its public website to add synchronous messaging and signaling capabilities, using the Agora Real-Time Messaging SDK as the deployed Real-Time Messaging SDK. The initial implementation prioritized browser client integration, embedding the SDK in web pages and exposing standard messaging primitives such as presence, channel messaging, and message signaling to the front end.
The deployment combined client side SDK instrumentation with a lightweight server side component for token issuance and connection orchestration to manage session lifecycle and reliability. Operational responsibility rested with Accuvally's engineering organization, which executed a phased rollout on the website using staged feature flags and runtime monitoring, and aligned the implementation to customer engagement and support workflows.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
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Collaboration | Collaboration |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UserVoice | Legacy | UserVoice | Product Review Management | eCommerce | n/a | 2012 | 2012 |
In 2012, Accuvally implemented UserVoice as its Product Review Management solution on the company website to capture customer feedback and public reviews. The deployment used an embedded UserVoice widget and public idea forums to collect reviews, accept voting, and enable moderation, leveraging a SaaS-hosted, browser-based architecture suited to a 40-person professional services firm in Taiwan.
UserVoice was configured to centralize user-submitted feedback for product management and customer support, routing entries through a triage workflow into internal tracking and roadmap discussions. Governance established product and support ownership for moderation, prioritization, and response, with the web-embedded UserVoice interface serving as the primary customer touchpoint for review capture.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2012 | 2012 |
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Transactional Email | PaaS |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
|
2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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