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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

ACD Systems Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatlio Legacy Chatlio Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, ACD Systems deployed Chatlio on its public website. Chatlio is used as a website-embedded live chat solution within the Chatbots and Conversational AI category, providing real-time visitor messaging directly from the site. The deployment is implemented as a client-side widget that connects website visitors to a browser-based agent console, consistent with small company operational scale. Functional configuration focused on conversational workflows, including live chat handling, canned responses and visitor context capture to support customer support and lead capture business functions. Operational governance is handled through Chatlio administrative controls for agent assignment and chat routing, with iterative tuning of response templates; no external integrations are documented in the provided source.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OneSignal Legacy OneSignal Customer Engagement CRM n/a 2021 2021
Customer Experience CRM 2016 2016
Customer Experience CRM 2020 2020
Customer Support CRM 2020 2020
Data Management Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Marketing Automation CRM 2015 2015
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2013 2013
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Cloud Storage IaaS 2014 2014
Content Delivery Network IaaS 2019 2019
IT Decision Makers and Key Stakeholders at ACD Systems
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ACD Systems Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ACD Systems Technographics

ACD Systems is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.

ACD Systems operates a diverse technology stack with applications such as Chatlio, Microsoft 365 and OneSignal, covering areas like Chatbots and Conversational AI, Collaboration and Customer Engagement.

ACD Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Chatlio, Microsoft and OneSignal.

ACD Systems recently adopted applications including Slack Connect in 2022, OneSignal in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of ACD Systems’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates ACD Systems’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete ACD Systems technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.