ace. Isetan Scotts Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ace. Isetan Scotts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 ace. Isetan Scotts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ace. Isetan Scotts has purchased the following applications: ChatPlus for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2022, Google Tag Manager for Tag Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ace. Isetan Scotts is running and its propensity to invest more and deepen its relationship with ChatPlus , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ace. Isetan Scotts revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ace. Isetan Scotts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ChatPlus | Legacy | ChatPlus | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Ace. Isetan Scotts implemented ChatPlus, deploying the ChatPlus conversational widget on its public website ace-dot.com. The deployment is classified as Chatbots and Conversational AI and was focused on web-based customer engagement for a small retail operator with approximately 10 employees. The implementation used an embedded website chat widget and a cloud-hosted application control plane, enabling persisted conversation history and rule-based conversational workflows.
Functional coverage included live web chat, FAQ automation, conversational flow editing, and transcript logging accessible through the ChatPlus admin console. Operational ownership was assigned to customer service and online sales functions, who manage chat content and workflow updates directly in the ChatPlus interface. The site-level integration was limited to embedding the ChatPlus widget on product and support pages, with implementation tailored to the retailer's public website presence.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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