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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Ace Ortho Care Tech Stack and Enterprise Applications

CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Phonon Communications Legacy Phonon Contact Centre Automation Call Center CRM n/a 2019 2019
In 2019 Ace Ortho Care deployed Phonon Contact Centre Automation on its website. Phonon Contact Centre Automation, classified as Call Center, was provisioned to provide a web-facing contact channel for the company and to support customer service and order inquiry business functions for its 20-person distribution operation. The implementation emphasized core Call Center capabilities. Configuration included web click-to-call and inbound call routing, queue management, an agent console with skill-based routing, and basic reporting and callback scheduling automation, reflecting typical module selection for a small distributor using a lightweight cloud-hosted architecture. Integration work centered on embedding Phonon Contact Centre Automation into the Ace Ortho Care website to capture live customer engagement from web contact forms and real-time voice sessions. Operational scope covered customer service and order processing teams, with governance focused on agent provisioning, simple escalation workflows, and a phased rollout across customer-facing staff.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Cloud Platform (GCP) Application Hosting and Computing Services IaaS n/a 2021 2021

IT Decision Makers and Key Stakeholders at Ace Ortho Care

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ace Ortho Care Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ace Ortho Care IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ace Ortho Care digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ace Ortho Care Technographics
Ace Ortho Care is a Distribution organization based in India, with around 20 employees and annual revenues of $1.0 million.
Ace Ortho Care operates a diverse technology stack with applications such as Phonon Contact Centre Automation and Google Cloud Platform (GCP), covering areas like Call Center and Application Hosting and Computing Services.
Ace Ortho Care has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Phonon Communications and Google.
Ace Ortho Care recently adopted applications including Google Cloud Platform (GCP) in 2021 and Phonon Contact Centre Automation in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ace Ortho Care’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ace Ortho Care’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ace Ortho Care technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.