Madrid, 28108,
Spain
Acens Technologies Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Acens Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Acens Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acens Technologies has purchased the following applications: BaseKit Bookings for Reservation and Booking Management in 2022, Microsoft 365 for Collaboration in 2018, AddSearch Site Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acens Technologies is running and its propensity to invest more and deepen its relationship with BaseKit , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acens Technologies revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acens Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BaseKit | Legacy | BaseKit Bookings | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Acens Technologies deployed BaseKit Bookings as part of a white label BaseKit platform to extend website creation and online services for SMB customers in Spain, leveraging Reservation and Booking Management capabilities. The deployment targeted rapid SMB onboarding and site provisioning, delivering 40,000 customer sites in six months through packaged Site, Store, and Bookings offerings from BaseKit.
Implementation centered on the bundled Site, Store, and Bookings modules, with BaseKit Bookings configured for scheduling and availability management, an embeddable booking widget for customer websites, and template driven site configuration to standardize setup. Configuration work emphasized productized site templates and booking workflows to reduce per-customer setup time and to support consistent booking behavior across hosted SMB sites.
Operational coverage was Spain focused, with Acens operating the white label platform to centralize tenant provisioning, template management, and multi tenant site hosting for its SMB customer base. The platform integrated into Acens commercial onboarding and customer success processes, aligning support workflows to the self service booking and site management features.
Governance and rollout used centralized provisioning and productized onboarding to scale operations quickly, supporting a high velocity site launch cadence. The deployment materially reduced churn and increased customer loyalty in Spain, with a reported 42% reduction in churn following the BaseKit rollout and the delivery of 40,000 sites in six months.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AddSearch | Legacy | AddSearch Site Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021 Acens Technologies implemented AddSearch Site Search as its Application, Web and Enterprise Search solution on the company public website. The deployment established site-wide search capabilities aimed at improving content discoverability across product, service and support pages on acens.com.
The AddSearch Site Search implementation includes standard site search modules such as continuous indexing and crawling, instant autocomplete and query suggestion, configurable relevance tuning, and search analytics for query and click behavior. Configuration work focused on search result templates, snippet generation, and relevance rules to align results with corporate content taxonomy and service catalogs.
Operational integration was executed through the AddSearch Site Search JavaScript search widget and Search API endpoints, using sitemap-driven crawling and scheduled reindexing to capture content updates. Governance and operational ownership were assigned to the web and content teams, with workflows for ongoing query monitoring, relevance adjustments, and analytics review to maintain search quality and alignment with marketing and customer experience objectives.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Customer Experience | CRM |
|
2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
|
2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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