ACI Worldwide
6060 Coventry Drive,
Elkhorn, 68022, NE,
United States
Elkhorn, 68022, NE,
United States
1 402-390-7600
Professional Services
ACI Worldwide Technographics
ACI Worldwide Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ACI Worldwide and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2903 ACI Worldwide employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ACI Worldwide has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Sterling Background Check for BackGround Screening in 2014, Quadient IS-280 iMeter for Mailing System in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ACI Worldwide is running and its propensity to invest more and deepen its relationship with Oracle , ACI Worldwide , RecVue or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ACI Worldwide revenues, which have grown to $1.76 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ACI Worldwide intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ACI Worldwide Tech Stack and Enterprise Applications
ACI Worldwide ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, ACI Worldwide implemented Oracle Cloud ERP as an ERP Financial solution. The deployment included Oracle’s Fusion Expense module and integrated Oracle Guided Learning to accelerate user adoption across roughly 4,000 employees, with a primary focus on expense reimbursement, bank detail capture, and employee-driven requisition workflows.
The implementation configured the Oracle Cloud ERP Expense module to enable employee self-service for capturing and updating banking information and to allow employees to raise requisitions directly in the application. Oracle Guided Learning was embedded as in-application guidance, reducing the need for separate classroom training by delivering step-by-step process instruction in the transactional flow.
Operational coverage centered on finance functions, specifically Accounts Payable, Purchasing, and broader employee expense workflows, with the solution serving as an integrated ERP Financial platform rather than a separate purchasing tool. Process redesign shifted responsibility for bank account data entry and requisition initiation from centralized teams to individual employees, creating a persistent data capture touchpoint at transaction entry.
Governance and workflow changes included formalizing employee self-service procedures and updating approval routing for requisitions and expense reports to align with the new Oracle Cloud ERP processes. Integrating Oracle Guided Learning helped ensure clean master data at go-live, reduced manual submissions to banks, and enabled Accounts Payable and Purchasing to reallocate time from administrative tasks to higher-value activities, which led to faster expense processing and quicker reimbursements for employees.
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Expense Management | ERP |
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2011 | 2011 |
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Expense Management | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2015 | 2015 |
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Subscription and Recurring Billing | ERP |
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2018 | 2019 |
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ACI Worldwide HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2014 | 2014 |
In 2014, ACI Worldwide implemented Sterling Background Check from Sterling Talent Solutions as part of its BackGround Screening capability. The deployment was positioned to support Talent Acquisition and Employee Onboarding workflows at ACI Worldwide, with operational activity tied to the Omaha recruitment team while extending support to the global recruitment organization.
The implementation centered on standardizing the federal background checking process flow, instrumenting screening orchestration and candidate authorization, and strengthening records management and auditing within the BackGround Screening domain. Sterling Background Check was configured to enforce a consistent approval workflow and candidate documentation capture, aligning screening steps with recruiting handoffs and onboarding checkpoints.
Integrations and operational coverage included linking background screening into the Taleo applicant tracking workflow, alongside broader sourcing and candidate engagement tooling such as Oracle Social Sourcing and Talentwise as part of the overall recruiting toolchain. The project included design, prototyping, knowledge transfer, pilot execution, and user acceptance testing to validate end-to-end candidate flow from sourcing through onboarding.
Governance and rollout relied on documented process changes and training for the global recruitment team, with provided training and documentation to operationalize the new workflows. The standardized federal background checking process flow produced a three month quicker approval cadence and reduced candidate dropouts from the screening process, outcomes captured by the Talent Acquisition team.
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Core HR | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2022 | 2022 |
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Onboarding, Digital Adoption | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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ACI Worldwide ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient IS-280 iMeter | Mailing System | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, ACI Worldwide implemented Quadient IS-280 iMeter as a Mailing System to centralize postage metering and mail handling within its shipping and receiving operations. The deployment was positioned to support daily checks of packages received and shipped, and to manage USPS mail processing with meter-based postage control.
Quadient IS-280 iMeter was configured to provide digital postage metering, job-level mail accounting, and reporting capabilities typical of a Mailing System, with settings optimized for batch mail runs and individual parcel postage. Operational use included generating postal indicia and supporting permit imprinting and meter reconciliation workflows required for regulated postage processing.
The mailing implementation operated alongside explicit integrations and operational workflows, staff entered outbound shipment data into UPS WorldShip for carrier processing while meter postage was issued by Quadient IS-280 iMeter. Hardware support workflows were integrated with a ticketing system for error handling and technician dispatch, and on-site device maintenance covered copiers and printers including toner refurbishment, scheduled service, and equipment replacement.
Governance assigned the mailing and facilities team responsibility for physical security tasks such as creating and disabling employee badges and producing badge reports for upper management and Human Resources, these processes ran in tandem with mailing operations. The relationship ACI Worldwide Quadient IS-280 iMeter Mailing System Shipping and Receiving clarifies that the application served core business functions of postage management, mail accounting, and day to day shipping operations.
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ACI Worldwide Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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ACI Worldwide Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2015 | 2015 |
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ACI Worldwide Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2011 | 2011 |
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ACI Worldwide eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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ACI Worldwide CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ACI Worldwide EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2013 | 2013 |
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ACI Worldwide ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2019 | 2020 |
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ACI Worldwide Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2007 | 2008 |
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ACI Worldwide TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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ACI Worldwide PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2017 | 2017 |
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API Management | PaaS |
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2017 | 2017 |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2017 | 2017 |
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ACI Worldwide IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Servers, Storage and Networking | IaaS |
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1975 | 1975 |
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ACI Worldwide CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ACI Worldwide
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President - Data Management | VP | IT | |
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Operations Manager, Reporting and Analytics | Manager | Finance | |
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Vice President, Business Intelligence & Data Management | VP | IT | |
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EVP Chief Revenue Officer | CXO | Finance | |
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Senior Vice President of Sales | VP | Sales | |
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Director of Sales - Customer Value - North America | Director | Customer Service | |
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Chief Operating Officer | CXO | Finance | |
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Vice President Business Operations | VP | Operations | |
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President and CEO | CXO | Finance | |
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Director of Sales Europe & North America, Wholesale Payments | Director | Sales | |
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EVP, Chief Human Resource Officer | CXO | HR | |
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Vice President, Global Human Resources | VP | HR | |
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Director of Expense Management | Director | Finance | |
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Senior EVP Global Development | VP | Operations | |
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Vice President, Global Information Security | VP | IT | |
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Vice President Platform Solutions Customer Success | VP | Customer Service | |
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Director, Customer Success | Director | Customer Service | |
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Vice President, Merchant Customer Success | VP | Customer Service | |
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Senior Vice President of Customer Success | VP | Customer Service | |
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Vice President of Customer Success | VP | Customer Service | |
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Director of Data Science and Software Engineering | Director | IT | |
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Senior Data Center Manager | Manager | IT | |
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Manager, Information Systems | Manager | IT | |
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Senior Database Engineer - Data Architecture | Manager | IT | |
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CIO, Head of Corporate IT | Director | IT | |
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Chief Security Officer, Senior VP of Global Cyber & Corporate Security | CXO | Finance | |
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Director IT PMO | Director | IT | |
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Director – ACI Infrastructure Engineering | Director | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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Senior Vice President of HR and Head of Talent | VP | HR | |
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Global Head of Talent Acquisition | Director | HR | |
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SVP, Head of Compliance & Enterprise Risk | VP | Risk | |
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CTO | CXO | IT | |
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VP of Software Engineering | VP | IT | |
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Chief Product Officer | CXO | IT | |
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SVP, Head of Product Development | VP | IT | |
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Salesforce Administrator | Manager | Marketing | |
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Sr. Manager System Engineering | Manager | IT | |
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Director of System Engineering | Director | IT | |
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Director of Finance | Director | Finance | |
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Director Of Accounting | Director | Finance | |
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Director Finance | Director | Finance | |
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Apps Being Evaluated by ACI Worldwide Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ACI Worldwide IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ACI Worldwide digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ACI Worldwide Technographics
ACI Worldwide is a Professional Services organization based in United States,
with around 2903 employees and annual revenues of $1.76 billion.
ACI Worldwide operates a diverse technology stack with applications such as
Oracle Cloud ERP, Sterling Background Check and Quadient IS-280 iMeter,
covering areas like ERP Financial, BackGround Screening and Mailing System.
ACI Worldwide has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sterling Talent Solutions and Quadient.
ACI Worldwide recently adopted applications including
Adobe Learning Manager (formerly Adobe Captivate Prime) in 2022, Zoominfo Platform in 2022 and Coveo Qubit CommerceAI in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ACI Worldwide’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ACI Worldwide’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ACI Worldwide technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.