AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

ACMI Group Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Liana Technologies Legacy LianaMailer Marketing Automation CRM n/a 2018 2018
In 2018, ACMI Group implemented LianaMailer and introduced Marketing Automation capabilities directly into its corporate website. The deployment used LianaMailer from Liana Technologies as a cloud delivered application embedded on site pages to capture subscriptions and execute email sends. Implementation emphasized web form embedding, template driven campaign sends, and recipient list management tied to website interactions. Functional modules configured included email campaign management, a template library, list segmentation, autoresponder and workflow automation, and tracking for web sourced leads, consistent with Marketing Automation functional patterns. Operational ownership rested with the marketing and client services functions in France, with rollout staged across site sections to align content approval processes and opt in governance. The configuration centralized campaign orchestration inside LianaMailer and prioritized consent capture on web forms as part of campaign workflows.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ivanti Legacy Cherwell ITIL Incident Management ITSM n/a 2014 2014
In 2014, ACMI Group implemented Cherwell ITIL for Incident Management to centralize IT service desk handling of requests and incidents. The deployment targeted a 50 person professional services firm in France and was scoped to bring consistent ticketing and incident workflows to the company IT function. The Cherwell ITIL implementation focused on core incident and request management capabilities, including ticket lifecycle orchestration, configurable workflows, service catalog driven request fulfillment, and SLA tracking. Cherwell ITIL was configured to support ITIL aligned incident handling, prioritization, categorization and escalation procedures used by the service desk. Operationally, ACMI Group managed requests and incidents with GLPI, HPSM and Cherwell, resulting in an environment where Cherwell ITIL operated alongside GLPI and HPSM for distinct request streams and historical records. The implementation narrative indicates coexistence of multiple ticketing systems within IT rather than immediate consolidation to a single tool. Governance and process work accompanied the technical deployment, with ticket ownership rules, incident lifecycle policies and standard operating procedures updated to reflect Cherwell ITIL workflows. Rollout and configuration were concentrated on the IT support teams, supported by documentation and training to standardize use of Cherwell ITIL across the service desk.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
IT Decision Makers and Key Stakeholders at ACMI Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ACMI Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ACMI Group Technographics

ACMI Group is a Professional Services organization based in France, with around 50 employees and annual revenues of $5.0 million.

ACMI Group operates a diverse technology stack with applications such as Microsoft 365, LianaMailer and Cherwell ITIL, covering areas like Collaboration, Marketing Automation and Incident Management.

ACMI Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Liana Technologies and Ivanti.

ACMI Group recently adopted applications including OVHcloud in 2021, Microsoft 365 in 2019 and Microsoft Azure Cloud Services in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of ACMI Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates ACMI Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete ACMI Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.