Neenah, 54956, WI,
United States
Acoustic Ceiling Products Technographics
Acoustic Ceiling Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Acoustic Ceiling Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Acoustic Ceiling Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acoustic Ceiling Products has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2022, Microsoft 365 for Collaboration in 2021, Comm100 for Customer Engagement in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acoustic Ceiling Products is running and its propensity to invest more and deepen its relationship with Microsoft , Comm100 Network Corporation , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acoustic Ceiling Products revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acoustic Ceiling Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Acoustic Ceiling Products Tech Stack and Enterprise Applications
Acoustic Ceiling Products ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | Innovia Consulting | 2022 | 2022 |
|
Acoustic Ceiling Products Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Acoustic Ceiling Products implemented Microsoft 365 as its primary Collaboration platform. The company’s public website shows Microsoft 365 in use, indicating the Microsoft 365 tenant is actively surfaced in external site workflows and corporate communications.
Microsoft 365 was provisioned to deliver core Collaboration capabilities, including cloud email, centralized document storage and sharing, and real-time communication and meeting functionality. The deployment centers on document collaboration and centralized file access through Microsoft 365 tooling, with administrative controls used for user and license management within the tenant.
Operational coverage spans internal business functions such as operations, sales, and administration to support day-to-day communications and document workflows. Governance and workflow considerations focus on tenant-level access controls, security baselines, and group-based permissioning to manage collaboration and content sharing across the organization.
|
Acoustic Ceiling Products CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Comm100 Network Corporation | Legacy | Comm100 | Customer Engagement | CRM | n/a | 2018 | 2018 |
In 2018, Acoustic Ceiling Products implemented Comm100 to provide Customer Engagement capabilities on its public website, using the vendor to centralize real time customer interactions for a 90 person manufacturing operation. The Comm100 deployment is explicitly web facing, instrumenting the company site for live visitor engagement and support inquiries rather than a back office-only tool.
The implementation centers on a website chat widget and agent console, aligning with common Customer Engagement functional modules such as live chat, canned responses, automated messaging workflows, and session transcripts for contact handling. Comm100 is described as the application providing the conversational interface and operational controls, and configuration work likely included chat routing rules, canned-message libraries, and agent presence management to support customer service workflows.
Operational coverage focuses on customer service and order inquiry touchpoints on the acoustic products website, with the tool embedded into the site to capture incoming traffic and route inquiries to support staff. Governance and rollout activities would be expected to include agent onboarding, content governance for canned messages and FAQs, and SLA driven response procedures to integrate Comm100 driven interactions into existing support processes.
|
Acoustic Ceiling Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Acoustic Ceiling Products
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Acoustic Ceiling Products Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||