Faro, 8000-502,
Portugal
Acral Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Acral and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Acral employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acral has purchased the following applications: GoDaddy for Application Hosting and Computing Services in 2017, Airdesk for Collaboration in 2020, Joomla 3.9 for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acral is running and its propensity to invest more and deepen its relationship with GoDaddy , Airdesk , Joomla or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acral revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acral intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Airdesk | Legacy | Airdesk | Collaboration | Collaboration | n/a | 2020 | 2020 | In 2020, Acral implemented Airdesk on its public website to centralize client-facing support and inquiry handling. Acral is a Portugal based non profit with 10 employees, and Airdesk was deployed as the customer engagement application, Apps Category . The implementation centered on a web embedded Airdesk widget and a centralized inbox, configured to capture inbound messages and generate trackable support items. Typical configuration work included form mapping for contact capture, inbox routing rules to direct queries to the small internal team, and knowledge base authoring for repeat questions, with Airdesk providing the primary ticketing and messaging functionality. Operational coverage was scoped to the organization’s website and client service function, with the application used as the first line of contact for beneficiaries and external stakeholders. No external systems or third party integrations are specified, the deployment is scoped to web channel interactions and internal handling by Acral staff. Governance was implemented at small organizational scale, with administrative configuration and access control managed by internal staff and staged live on the public site. The narrative focuses on Airdesk as the embedded support and engagement tool for Acral, Airdesk providing the web widget, inbox and ticketing capabilities for client communications. |
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2021 | 2021 |
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||