ACT! LLC
8800 N. Gainey Center Drive, Suite 250,
Scottsdale, 85258, AZ,
United States
Scottsdale, 85258, AZ,
United States
1 480-304-4300
Professional Services
ACT! LLC Technographics
ACT! LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ACT! LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 ACT! LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ACT! LLC has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Adobe Connect for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ACT! LLC is running and its propensity to invest more and deepen its relationship with Oracle , Zuora , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ACT! LLC revenues, which have grown to $95.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ACT! LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ACT! LLC Tech Stack and Enterprise Applications
ACT! LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, ACT! implemented Oracle NetSuite ERP to standardize corporate accounting and accounts receivable processes across the organization. The deployment targeted financial operations for a 200-employee professional services firm in the United States, and the implementation sits in the ERP Financial category. Oracle NetSuite ERP is positioned as the core financial information system supporting accounting policy enforcement and transactional controls.
Configuration work focused on core financial modules, with emphasis on Accounts Receivable, General Ledger, financial close and reporting capabilities, and commission settlement workflows. The company instrumented AR processes to support bi-weekly AR reviews with the Global Controller, improved timeliness and accuracy of financial closing and reporting, and automated steps in commission calculation and monthly settlement for channel partners. The solution scope included reconciliation and audit support routines to gather required items for company and investor audits.
Operational coverage centers on the Accounts Receivable team and Corporate Accounting, with the AR Manager role driving day to day execution and formal and informal training on financial concepts and systems. The AR Manager partners with the Global Controller to operationalize internal controls, adapt to changing business requirements, and coordinate reporting activities across product lines and functional areas. Channel partner communications for commission calculations and settlements are managed as part of the financial workflow.
Governance and process work emphasized implementation of corporate accounting policies, establishment of internal controls, and continuous improvement of reporting and business processes. The AR Manager role was staffed to lead the AR team, oversee reconciliation and audit preparation, and run activities to reduce days sales outstanding, while providing analysis to management and supporting cross functional coordination.
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Subscription and Recurring Billing | ERP |
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2020 | 2020 |
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ACT! LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, ACT! implemented LivePerson Conversational Cloud to provide on-site conversational engagement, deploying LivePerson Conversational Cloud on their website. ACT! is a United States based Professional Services company with roughly 200 employees and $90,000,000 in revenue, and the implementation is categorized as Chatbots and Conversational AI. The LivePerson Conversational Cloud instance was provisioned as the primary web-based interaction channel for prospective and current customers visiting ACT! public web properties.
The deployment leverages Chatbots and Conversational AI capabilities typical for web engagement, including an embedded web chat widget, automated messaging flows and intent-driven conversation handling, session transcripts and conversational analytics, and escalation patterns for handing off sessions to human agents. Operationally the platform supports customer service and online sales engagement workflows and required governance changes around conversational design, agent escalation rules and monitoring of conversation quality. The implementation narrative centers on ACT! LivePerson Conversational Cloud Chatbots and Conversational AI integration into web-facing customer engagement processes rather than back-office systems.
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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ACT! LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, ACT! implemented Adobe Connect on its website to deliver web conferencing and client facing meetings. ACT! implemented Adobe Connect for Audio Video and Web Conferencing to support client engagement and internal collaboration across a Professional Services firm of roughly 200 employees.
The Adobe Connect deployment leverages meeting and webinar capabilities, configured with persistent virtual rooms, content sharing, recording, screen sharing, polling, and breakout pods to support workshops and client sessions. Configuration emphasized reusable meeting templates and centralized content libraries, with host and presenter role configurations and meeting-level access controls aligned to common web conferencing governance.
Adobe Connect is embedded on the ACT! website to provide direct client access to scheduled sessions and access to recordings, and the application is positioned for use by client facing consultants and internal delivery teams. Operational coverage is oriented to client engagement and delivery workflows within the United States, with web hosted meeting rooms accessible from the site.
Administration is organized around centralized meeting administration, role based hosting assignments, and content lifecycle controls to manage recordings and session assets. The narrative links ACT! Adobe Connect Audio Video and Web Conferencing to business functions of client engagement and internal collaboration, with implementation details focused on meeting room configuration and content governance.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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ACT! LLC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2015 | 2015 |
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ACT! LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ACT! LLC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2021 | 2021 |
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ACT! LLC TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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ACT! LLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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ACT! LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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ACT! LLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ACT! LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ACT! LLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ACT! LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ACT! LLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ACT! LLC Technographics
ACT! LLC is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $95.0 million.
ACT! LLC operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LivePerson Conversational Cloud and Adobe Connect,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
ACT! LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LivePerson and Adobe Systems.
ACT! LLC recently adopted applications including
Zoom in 2021, Microsoft 365 in 2021 and Hubspot CRM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ACT! LLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ACT! LLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ACT! LLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.