Arles, CEDEXF-13633,
France
Actes Sud Technographics
Actes Sud Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Actes Sud and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 89 Actes Sud employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Actes Sud has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Actes Sud is running and its propensity to invest more and deepen its relationship with Rocket.chat , Microsoft , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Actes Sud revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Actes Sud intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Actes Sud Tech Stack and Enterprise Applications
Actes Sud AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Actes Sud implemented Rocket.chat as an on site conversational layer to support reader engagement and customer service. The Rocket.chat deployment is exposed via an embedded webchat widget on the Actes Sud website, capturing real time messages from site visitors, routing conversations to internal teams, and retaining conversation history for follow up. This configuration situates Rocket.chat within the Chatbots and Conversational AI category for web customer engagement.
The implementation leverages Rocket.chat capabilities such as real time messaging, web widget presence, conversation threading, file sharing and moderation controls that are typical of Chatbots and Conversational AI solutions. Operational ownership is aligned to editorial and customer support teams who manage live conversations and moderation workflows on the public website serving Actes Sud readers in France. Actes Sud Rocket.chat Chatbots and Conversational AI supports reader engagement and customer support business functions on the company website.
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Actes Sud Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Actes Sud implemented Microsoft 365 as its primary Collaboration platform. The French media publisher surfaces Microsoft 365 capabilities on its public website and uses the Microsoft 365 tenant to provision cloud-hosted productivity services for its organization of 89 employees, supporting core business functions such as team collaboration, email, document authoring, and content publication workflows.
Deployment follows a cloud-first Microsoft tenant architecture leveraging core Microsoft 365 services, including Exchange Online for mail, SharePoint Online for intranet and document libraries, OneDrive for personal file sync, and Microsoft Teams for real-time communication. Identity and access control are managed through Azure Active Directory within the Microsoft 365 environment, enabling centralized user provisioning and license management while integrating document management and communication workflows to support editorial and administrative operations.
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Actes Sud Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Actes Sud deployed Algolia Search as its Application, Web and Enterprise Search solution on its public website. Algolia Search is embedded in the site to provide site search, autocomplete, and faceted navigation across the publisher catalog and editorial content, delivering search as you type and relevance controls in the customer facing search interface. The implementation concentrates on indexing website content and maintaining ranking rules and synonyms within Algolia Search to support query relevance and on site discovery. The deployment uses Algolia Search as a hosted search service, with the index and ranking logic hosted by the vendor and the front end search UI delivered on the website. Operational responsibility sits with web and editorial teams for content curation and indexing cadence, while digital product owners manage relevance tuning and search analytics, aligning search configuration with editorial and ecommerce functions in line with Application, Web and Enterprise Search practices.
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Actes Sud CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Actes Sud PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Actes Sud IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Actes Sud
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Actes Sud Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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