ActivCare Living
9619 Chesapeake Dr #103,
San Diego, 92123, CA,
United States
San Diego, 92123, CA,
United States
1 858-565-4424
Healthcare
ActivCare Living Technographics
ActivCare Living Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ActivCare Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 ActivCare Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ActivCare Living has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2018, Endorsal for Customer Experience in 2021, New Relic APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ActivCare Living is running and its propensity to invest more and deepen its relationship with Microsoft , Sticky Toffee Studios , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ActivCare Living revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ActivCare Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ActivCare Living Tech Stack and Enterprise Applications
ActivCare Living ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 ActivCare Living implemented Microsoft Dynamics GP to centralize core finance functions across its multi-site operations. The Microsoft Dynamics GP deployment focused on ERP Financial capabilities to support billing, accounts receivable, accounts payable, and trust accounting workflows.
Configuration work emphasized accounts receivable and billing, including capture of admissions data for accurate resident billing, preparation and review of monthly resident statements, and generation of resident late letters. Accounts payable and invoice management were structured around weekly invoice entry, charge code verification, and cut of payment checks, with staff entering accounting invoices into GreatPlains for four facilities on a weekly basis.
Operational coverage included five facilities where finance staff prepared weekly rent rosters, verified census counts and monthly charges for the Controller, posted resident payment deposits, billed ancillary charges, and managed Patient Trust accounts under required Medicaid and Medicare guidelines. Business functions impacted included facility-level billing operations, centralized controller validation, accounts receivable, accounts payable, and trust accounting.
Governance and workflow centered on recurring operational processes, specifically weekly invoice processing, monthly statement preparation and distribution to facility managers, controller verification of rosters and charges, and routine posting and check runs for accounts payable. These structured procedures show Microsoft Dynamics GP being used as the ERP Financial backbone for ActivCare Livings finance and billing operations.
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ActivCare Living CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sticky Toffee Studios | Legacy | Endorsal | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, ActivCare Living deployed Endorsal on its public website, adopting the Customer Experience application to manage online reviews and testimonial display. The implementation centers on Endorsal as a web-embedded review and social proof layer, visible across public-facing site pages to support patient and family feedback capture and presentation.
Configuration work focused on Endorsal’s core customer experience capabilities, including review solicitation workflows, on-site display widgets, testimonial management, and administrative moderation controls. The deployment included configuration of display templates and moderation rules to control which reviews are surfaced, and setup of an administrative dashboard for ongoing content management and basic analytics.
Operational scope was web-first, with the primary business functions impacted being marketing, reputation management, and admissions or resident relations teams. Governance for the Endorsal implementation emphasized content moderation and approval workflows, role-based access for marketing administrators, and policy controls for consent and public posting.
The implementation is structured as a site-embedded Customer Experience solution, with ongoing operational ownership aligned to marketing and communications. Endorsal is used as the primary on-site mechanism to collect and present resident and family feedback, enabling ActivCare Living to centralize public reviews and testimonial content on its website.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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ActivCare Living ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, ActivCare Living implemented New Relic APM to instrument and monitor its public website as part of an Application Performance Management strategy. The deployment used New Relic APM to centralize application level observability, configuring application agents and dashboarding to surface response time, error rates, throughput, and transaction traces for web application components. This implementation focused on website telemetry and diagnostic data to support IT operations and web delivery workflows.
Operational scope centered on the IT and web operations teams, with alerting thresholds and incident routing configured to escalate application errors to technical owners. Functional capabilities implemented align with standard Application Performance Management functionality, including transaction tracing, error analytics, real user monitoring, and performance dashboards through New Relic APM instrumentation. Governance included centralized dashboards and role based access for monitoring and troubleshooting, enabling structured verification of website releases and ongoing operational visibility.
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ActivCare Living PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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ActivCare Living IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ActivCare Living
| First Name | Last Name | Title | Function | Department | Phone | |
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COO | CXO | Finance | |
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CEO | CXO | Finance | |
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President/CFO | CXO | Finance | |
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Vice President of Development | VP | Operations | |
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Apps Being Evaluated by ActivCare Living Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ActivCare Living IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ActivCare Living digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ActivCare Living Technographics
ActivCare Living is a Healthcare organization based in United States,
with around 150 employees and annual revenues of $18.0 million.
ActivCare Living operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Endorsal and New Relic APM,
covering areas like ERP Financial, Customer Experience and Application Performance Management.
ActivCare Living has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Sticky Toffee Studios and New Relic.
ActivCare Living recently adopted applications including
Endorsal in 2021, Roxr Clicky Web Analytics in 2021 and New Relic APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ActivCare Living’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ActivCare Living’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ActivCare Living technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.