Acumatica
3075 112th Avenue NE, Suite 200,
Bellevue, 98004, WA,
United States
Bellevue, 98004, WA,
United States
1 888-228-8300
Professional Services
Acumatica Technographics
Acumatica Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Acumatica and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Acumatica employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acumatica has purchased the following applications: Symmetry Tax Notification for Payroll in 2015, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acumatica is running and its propensity to invest more and deepen its relationship with Symmetry Software , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acumatica revenues, which have grown to $555.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acumatica intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Acumatica Tech Stack and Enterprise Applications
Acumatica HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Symmetry Software | Legacy | Symmetry Tax Notification | Payroll | HCM | n/a | 2015 | 2015 |
In 2015, Acumatica implemented Symmetry Tax Notification in the Payroll category. The deployment is documented by vendor Symmetry Software and was applied to Acumatica's United States based professional services operations, a company with approximately 700 employees and reported revenue of 545000000.
Symmetry Tax Notification was configured to deliver tax notice lifecycle capabilities typical of Payroll solutions, including automated tax jurisdiction notifications, regulatory alerting, and scheduled notification workflows. Configuration work emphasized rule definitions for state and local tax notices, template configuration for employee and agency communications, and automation of recurring notification schedules for payroll teams.
The implementation was aligned with payroll and finance operational processes, integrating notification feeds into ongoing payroll operations and HR notification workflows without naming specific underlying payroll systems. Operational coverage centered on payroll, finance, and human resources groups in the United States, with administration handled by central payroll operations.
Governance elements focused on establishing notification ownership, escalation rules, and change control for notification logic and schedules. The rollout required process alignment between payroll operations and finance, and operational procedures were defined for ongoing maintenance of Symmetry Tax Notification and its notification rules.
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Acumatica AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Acumatica deployed Hubspot Live Chat on its public website as a customer engagement layer. Hubspot Live Chat is used by Acumatica as a Chatbots and Conversational AI solution to support inbound marketing and customer service interactions on the corporate site.
The implementation centers on a web-embedded live chat widget providing real-time messaging, automated greeting and routing logic, conversational lead capture forms, canned response libraries, and persistent chat transcripts. Operational ownership is aligned to marketing and support functions, with the deployment scoped to public-facing web properties and configured to capture contact context and conversation history for downstream workflows.
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Acumatica Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Acumatica deployed Microsoft 365 to provide Collaboration capabilities for internal collaboration and document management. The company uses Microsoft 365 on their website, providing public evidence that Microsoft 365 supports both internal productivity and externally visible content workflows. Acumatica Microsoft 365 Collaboration supports core business functions including knowledge worker productivity, marketing content publishing, professional services delivery collaboration, and sales communications. The Microsoft 365 implementation centers on standard Collaboration modules such as Exchange Online for email, SharePoint Online for document repositories, Microsoft Teams for synchronous collaboration, and OneDrive for cloud file sync, reflecting typical Microsoft 365 architecture and functional coverage. Operational scope included configuration of role based access and centralized content governance, structured rollout of collaboration workflows to business groups, and policy driven document lifecycle controls to align collaboration practices with professional services delivery and marketing needs.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2020 | 2020 |
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Acumatica Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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Acumatica CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Partner Relationship Management | CRM |
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2024 | 2024 |
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Sales Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2024 | 2024 |
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Acumatica ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Acumatica IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Acumatica
| First Name | Last Name | Title | Function | Department | Phone | |
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VP Partner Solutions | VP | Operations | |
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Vice President, Partner Sales | VP | Sales | |
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Director of Partner Enablement | Director | Finance | |
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Director of Application Development - Payroll & Time Management | Director | HR | |
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Vice President, Human Resources | VP | HR | |
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QA Manager | Manager | IT | |
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Apps Being Evaluated by Acumatica Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Acumatica IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Acumatica digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Acumatica Technographics
Acumatica is a Professional Services organization based in United States,
with around 700 employees and annual revenues of $555.0 million.
Acumatica operates a diverse technology stack with applications such as
Symmetry Tax Notification, Hubspot Live Chat and Microsoft 365,
covering areas like Payroll, Chatbots and Conversational AI and Collaboration.
Acumatica has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Symmetry Software, HubSpot and Microsoft.
Acumatica recently adopted applications including
Mindmatrix PRM in 2024, Mindmatrix Sales Enablement in 2024 and Zoominfo Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Acumatica’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Acumatica’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Acumatica technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.