Ridgeland, 39157-4401, MS,
United States
Acura of Jackson Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Acura of Jackson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Acura of Jackson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acura of Jackson has purchased the following applications: Dealer Inspire Conversations for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Algolia Search for Application, Web and Enterprise Search in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acura of Jackson is running and its propensity to invest more and deepen its relationship with Dealer Inspire , Google , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acura of Jackson revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acura of Jackson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dealer Inspire | Legacy | Dealer Inspire Conversations | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Acura of Jackson implemented Dealer Inspire Conversations on its website. The deployment uses Dealer Inspire Conversations as a website-embedded conversational layer classified as Chatbots and Conversational AI to handle customer inquiries for the small distribution dealership.
The implementation is delivered as a client-facing chat widget embedded in acuraofjackson.com, configured to present conversational prompts and contact capture flows that support sales and service touchpoints. Dealer Inspire Conversations enables conversational lead capture, question triage, and live agent handoff workflows routed to dealership staff, and governance is managed within the existing small team rather than through enterprise middleware, reflecting Acura of Jackson Dealer Inspire Conversations Chatbots and Conversational AI customer engagement on the corporate website.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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