Ridgeland, 39157-4401, MS,
United States
Acura of Jackson Technographics
Acura of Jackson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Acura of Jackson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Acura of Jackson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acura of Jackson has purchased the following applications: Dealer Inspire Conversations for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Algolia Search for Application, Web and Enterprise Search in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acura of Jackson is running and its propensity to invest more and deepen its relationship with Dealer Inspire , Google , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acura of Jackson revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acura of Jackson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Acura of Jackson Tech Stack and Enterprise Applications
Acura of Jackson AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dealer Inspire | Legacy | Dealer Inspire Conversations | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Acura of Jackson implemented Dealer Inspire Conversations on its website. The deployment uses Dealer Inspire Conversations as a website-embedded conversational layer classified as Chatbots and Conversational AI to handle customer inquiries for the small distribution dealership.
The implementation is delivered as a client-facing chat widget embedded in acuraofjackson.com, configured to present conversational prompts and contact capture flows that support sales and service touchpoints. Dealer Inspire Conversations enables conversational lead capture, question triage, and live agent handoff workflows routed to dealership staff, and governance is managed within the existing small team rather than through enterprise middleware, reflecting Acura of Jackson Dealer Inspire Conversations Chatbots and Conversational AI customer engagement on the corporate website.
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Acura of Jackson Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Acura of Jackson implemented Google Workspace (Formerly Google G-Suite) in the Collaboration category. The deployment is a cloud-hosted Google Workspace domain provisioned to the acuraofjackson.com domain and observed on their website, supporting the dealer's core communication and document workflows. With two employees, the implementation is scoped to a small business configuration with a tightly sized user roster and centralized administrative control. The Google Workspace (Formerly Google G-Suite) instance provides domain email, shared drive storage, document collaboration, and calendar scheduling aligned to daily dealership operations.
Configuration centers on the Google Admin Console for user account provisioning, group permissions, and baseline security settings, while functional modules include Gmail, Google Drive, Google Docs, and Google Calendar as primary Collaboration tools. Site-level presence indicates domain verification and email routing integration with website contact forms, linking external customer inquiries to internal inboxes. Operational coverage is limited to internal communication, document collaboration, and appointment scheduling for the dealership, with a single-administrator governance model appropriate for a two-person organization.
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Acura of Jackson Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
In 2019 Acura of Jackson implemented Algolia Search as its site search engine, using Algolia Search to deliver Application, Web and Enterprise Search capabilities on the dealership website. The deployment is centered on Algolia Search as a cloud hosted search service with client side integration into the public website, indexing vehicle and product pages to enable instant search and autocomplete experiences for customers.
The implementation focuses on standard search modules and workflows common to the Application, Web and Enterprise Search category, including index configuration, relevance tuning, search UI widgets, and search as a service operational controls via the Algolia dashboard. Operational scope is limited to the public website and customer facing functions such as site navigation and online inventory discovery, with configuration and ongoing governance handled by the small internal team responsible for the site.
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Acura of Jackson CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Acura of Jackson ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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Acura of Jackson IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Acura of Jackson
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Acura of Jackson Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||