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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Adam Law Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Client Chat Live Legacy Client Chat Live Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019 Adam Law implemented Client Chat Live on its public website as the primary web-based client engagement channel. The deployment uses Client Chat Live within the Chatbots and Conversational AI category to capture inquiries and provide real-time conversational access to the firm for prospective and existing clients. The implementation centers on an embedded website chat widget and the vendor console for configuration, leveraging conversational workflows such as canned responses, automated lead capture forms, chat transcripts, and offline message capture. Client Chat Live is provisioned to surface initial intake questions, route conversations to available staff, and persist conversation history for follow up and compliance review. Operational coverage is scoped to the firm website and front-office client intake functions, supporting attorneys and administrative staff through agent login, role-based access to the chat console, and template-driven response flows. Governance is handled through a centralized admin configuration, where working hours, response templates, and escalation rules are configured to align chat routing with the firm’s intake process and staff availability. Configuration and maintenance are focused on site-level embedding and console management, with staff training on response playbooks and transcript review to ensure consistent client communication. The implementation positions Client Chat Live as the firm’s conversational layer for website engagement, linking web visitors to Adam Law’s client intake and front-office communication workflows.
Chatbots and Conversational AI AI-Powered Application 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallRail Legacy CallRail Call Tracking Call Tracking and Recording CRM n/a 2021 2021
Customer Experience CRM 2022 2022
Listing Management CRM 2017 2017
Tag Management CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
Application Performance Management ITSM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2016 2016
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2018 2018
IT Decision Makers and Key Stakeholders at Adam Law
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Adam Law Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Adam Law Technographics

Adam Law is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Adam Law operates a diverse technology stack with applications such as Client Chat Live, Google Workspace (Formerly Google G-Suite) and CallRail Call Tracking, covering areas like Chatbots and Conversational AI, Collaboration and Call Tracking and Recording.

Adam Law has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Client Chat Live, Google and CallRail.

Adam Law recently adopted applications including ChatSupport Live Chat in 2022, FullStory in 2022 and Amazon S3 in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Adam Law’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Adam Law’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Adam Law technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.