Adam Phones
1-3 Dolphin Square,
London, W4 2ST,
United Kingdom
London, W4 2ST,
United Kingdom
44 20 8742-0101
Communications
Adam Phones Technographics
Adam Phones Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Adam Phones and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 59 Adam Phones employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adam Phones has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Force24 Marketing Automation for Marketing Automation in 2021, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adam Phones is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adam Phones revenues, which have grown to $21.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adam Phones intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Adam Phones Tech Stack and Enterprise Applications
Adam Phones Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Adam Phones implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The UK communications reseller of 59 employees exposes Cisco Webex Meetings on its corporate website to support customer-facing scheduling, remote sales demonstrations, and virtual product briefings.
Cisco Webex Meetings was configured to provide browser-based join, multi-party video, screen sharing, meeting recording, and host moderation controls, reflecting core Audio Video and Web Conferencing capabilities. Configuration included meeting templates, persistent meeting links embedded into the website, and participant access controls to manage customer sessions.
Operational coverage targeted sales and customer support teams for external engagement as well as internal collaboration workflows. Deployment followed a cloud-hosted SaaS model typical of Cisco Webex, with browser and mobile client access used to avoid on-premise conferencing infrastructure.
Governance focused on administrative user provisioning, meeting policy settings, and website integration controls to preserve session security and a consistent customer experience. Administrative workflows organized provisioning and permission management, and maintained embedded meeting links on the public website.
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Adam Phones CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Force24 | Legacy | Force24 Marketing Automation | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, Adam Phones implemented Force24 Marketing Automation on their website, establishing Force24 Marketing Automation as the principal Marketing Automation tool for digital engagement workflows. The implementation targeted web-based lead capture and automated nurture sequences, aligning with the companys marketing and customer engagement functions within its United Kingdom operating base.
The Force24 Marketing Automation deployment focused on standard Marketing Automation capabilities including email campaign orchestration, web form and landing page embedding, contact segmentation, behavioral tracking, and automated drip journeys. Configuration emphasized template-driven email assets, segment definitions based on onsite behavior, and rule-based workflow automation to operationalize lead qualification and follow up.
Integration work centered on embedding Force24 Marketing Automation into the adamphones.com site to capture website interactions and form submissions, with client-side tracking and hosted landing page usage forming the primary data collection points. Operational scope concentrated on the marketing team and customer engagement touchpoints, using the application to centralize digital contact records and campaign activity for downstream sales engagement.
Governance and rollout were structured around campaign approval workflows, consent and opt in management for UK data protection alignment, and role based access for marketing users. The deployment followed a phased approach, emphasizing template standardization, segmentation hygiene, and user training to ensure consistent campaign execution across the small business marketing organization.
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Adam Phones ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Adam Phones implemented Atlassian Jira Service Desk. The deployment uses Atlassian Jira Service Desk in the IT Service Management category and is exposed on the company website to capture and manage customer support requests. The implementation scopes customer facing intake and internal IT ticketing for a 59 person communications firm, routing incoming issues into structured request types and queues. Public portal forms and self service entry points are the primary channels for end customers to open tickets.
Configuration emphasized standard IT Service Management capabilities in Atlassian Jira Service Desk, including request management, incident tracking, SLA rule configuration, request type templates, and automation for routing and escalation. Knowledge base linkage and the service desk portal were configured to enable self service and to reduce manual ticket handling, aligning portal content with common customer queries. Governance was established around ticket triage workflows, SLA policy definitions, and role based agent queues, with rollout targeted at the customer support and IT operations functions via the website channel.
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Adam Phones IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Adam Phones CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Adam Phones
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Apps Being Evaluated by Adam Phones Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Adam Phones IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Adam Phones digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Adam Phones Technographics
Adam Phones is a Communications organization based in United Kingdom,
with around 59 employees and annual revenues of $21.9 million.
Adam Phones operates a diverse technology stack with applications such as
Cisco Webex Meetings, Force24 Marketing Automation and Atlassian Jira Service Desk,
covering areas like Audio Video and Web Conferencing, Marketing Automation and IT Service Management.
Adam Phones has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Force24 and Atlassian.
Adam Phones recently adopted applications including
Slack Connect in 2022, Atlassian Jira Service Desk in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Adam Phones’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Adam Phones’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Adam Phones technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.