Bridgewater, 5155, SA,
Australia
Adelaide Hills Suzuki Technographics
Adelaide Hills Suzuki Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Adelaide Hills Suzuki and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Adelaide Hills Suzuki employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adelaide Hills Suzuki has purchased the following applications: Pentana eraPower DMS for Dealership Management in 2020, Apple Business Chat for Chatbots and Conversational AI in 2023, i-Motor for Automotive Dealership CRM in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adelaide Hills Suzuki is running and its propensity to invest more and deepen its relationship with Pentana Solutions , Apple , i-Motor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adelaide Hills Suzuki revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adelaide Hills Suzuki intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Adelaide Hills Suzuki Tech Stack and Enterprise Applications
Adelaide Hills Suzuki ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pentana Solutions | Legacy | Pentana eraPower DMS | Dealership Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Adelaide Hills Suzuki implemented Pentana eraPower DMS as its primary dealership application. The deployment uses Pentana eraPower DMS in the Dealership Management category, delivered via a web-hosted instance surfaced on the dealership website and accessed through the vendor Pentana Solutions portal.
The Pentana eraPower DMS configuration focuses on core Dealership Management capabilities, including inventory management, CRM-driven lead capture and customer engagement from the website, service scheduling and workshop workflow support, parts management, and sales processing. Operational scope is concentrated on dealership-level functions across sales, service, parts and customer engagement at Adelaide Hills Suzuki, with governance implemented through role-based access controls and web-enabled appointment and lead capture processes that unify front-office and workshop workflows.
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Adelaide Hills Suzuki AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Business Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Adelaide Hills Suzuki CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| i-Motor | Legacy | i-Motor | Automotive Dealership CRM | CRM | n/a | 2023 | 2023 |
In 2023, Adelaide Hills Suzuki implemented i-Motor as its Automotive Dealership CRM. The deployment is exposed on the dealership website where i-Motor captures online enquiries and inventory interactions, routing lead and contact data into the CRM backend. This implementation ties website front-end engagement directly to sales and service workflows.
i-Motor at Adelaide Hills Suzuki is configured to manage customer records, lead capture from web forms, online vehicle inventory presentation, and service appointment requests, reflecting core Automotive Dealership CRM capabilities. Operational scope covers dealership sales and aftersales service teams at the Adelaide Hills site, with configuration scaled to a small 10 person dealer operation. Governance centers on dealer-level user roles and workflow routing, and the rollout aligned website form integration with showroom and service desk processes.
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Customer Engagement | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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Adelaide Hills Suzuki IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Adelaide Hills Suzuki
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Adelaide Hills Suzuki Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||