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Adina Apartment Hotels Europe
Location
Leipziger Str. 124,
Berlin, 10117,
Germany
Website
https://www.adinahotels.com/eu/
Phone
49 30 863 298 0
Artw industry
Leisure and Hospitality
Employee
Revenue

Adina Apartment Hotels Europe Technographics

Adina Apartment Hotels Europe Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Adina Apartment Hotels Europe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 330 Adina Apartment Hotels Europe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Adina Apartment Hotels Europe has purchased the following applications: SABRE Synxis Guest Connect for Reservation and Booking Management in 2016, LiveChat for Chatbots and Conversational AI in 2016, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Adina Apartment Hotels Europe is running and its propensity to invest more and deepen its relationship with SABRE , LiveChat, Inc. , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Adina Apartment Hotels Europe revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adina Apartment Hotels Europe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Adina Apartment Hotels Europe Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SABRE Legacy SABRE Synxis Guest Connect Reservation and Booking Management ERP Services and Operations n/a 2016 2016
In 2016 Adina Apartment Hotels Europe implemented SABRE Synxis Guest Connect as its Reservation and Booking Management solution, embedding the SABRE Synxis Guest Connect booking engine directly on the corporate website to capture direct reservations. The implementation centers on an online booking flow that surfaces room availability, rates, and reservation capture within the website user journey, aligning the application to core online sales and reservation functions. Configuration work focused on web booking engine setup, availability and rate presentation, guest profile capture, and reservation confirmation workflows, consistent with Reservation and Booking Management capabilities. SABRE Synxis Guest Connect was implemented to manage direct bookings and to host front-end reservation workflows, with configuration aimed at automating online booking validation and guest data intake for subsequent property processing. Operationally the deployment is managed through the hotel group web and reservations teams, with the booking widget and reservation pages maintained on the public site for Adina Apartment Hotels Europe properties. Governance emphasizes web channel management and reservation operations, enabling centralized control of the SABRE Synxis Guest Connect booking experience across the group website.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Adina Apartment Hotels Europe implemented LiveChat. The deployment uses LiveChat in the Chatbots and Conversational AI category to provide website-based guest communications and initial inquiry handling, embedded on the company website to capture real-time chat from prospective and current guests. Configurations emphasize real-time messaging, canned responses, chat routing to reservations and guest services teams, and transcript capture for follow-up. The LiveChat implementation reflects common Chatbots and Conversational AI workflows with an online chat widget, offline message capture, agent queuing, and basic conversational analytics, and it is operated by central reservations and guest services to manage online bookings and guest inquiries.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2018 2018
In 2018, Adina Apartment Hotels Europe implemented Hotjar as a web behavior analytics capability. The implementation addresses visitor interaction measurement on the corporate website and is categorized under Customer Experience. The Hotjar deployment used the vendor provided site snippet to capture qualitative and aggregated behavioral signals, including session recordings, heatmaps, conversion funnels, and on-site feedback polls and surveys. Hotjar was configured to instrument booking flows and content pages, enabling session replay and aggregated click and scroll analysis to support UX investigation. The full application name Hotjar is present in site scripts and was used to generate insights for digital experience improvement. Operational responsibility aligned with digital marketing, user experience, and revenue operations teams, focusing on booking funnel analysis and content optimization. Governance emphasized web analytics workflows and consent controls, with Hotjar outputs consumed by product and marketing stakeholders to inform iterative UX and content adjustments.
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2016 2016
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
Web Application Firewalls (WAF) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Adina Apartment Hotels Europe

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Adina Apartment Hotels Europe Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Adina Apartment Hotels Europe IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Adina Apartment Hotels Europe digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Adina Apartment Hotels Europe Technographics
Adina Apartment Hotels Europe is a Leisure and Hospitality organization based in Germany, with around 330 employees and annual revenues of $50.0 million.
Adina Apartment Hotels Europe operates a diverse technology stack with applications such as SABRE Synxis Guest Connect, LiveChat and Hotjar, covering areas like Reservation and Booking Management, Chatbots and Conversational AI and Customer Experience.
Adina Apartment Hotels Europe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SABRE, LiveChat, Inc. and Contentsquare.
Adina Apartment Hotels Europe recently adopted applications including Microsoft Clarity in 2021, OneTrust Cookie Consent in 2021 and Hotjar in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Adina Apartment Hotels Europe’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Adina Apartment Hotels Europe’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Adina Apartment Hotels Europe technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.