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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

ADK Pro Audio and Video Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2020 2020
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
CallRail Legacy CallRail Call Tracking Call Tracking and Recording CRM n/a 2021 2021
Customer Experience CRM 2020 2020
Marketing Automation CRM 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Parker Software Legacy WhosOn Hybrid Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019 In 2019, ADK Pro Audio and Video implemented WhosOn Hybrid Chat on its public website to manage customer inquiries and digital storefront engagement. The deployment uses WhosOn Hybrid Chat within the Chatbots and Conversational AI category to support front-line sales and support functions. The implementation centered on a web chat widget and hybrid routing, combining automated conversational flows with live agent handover to meet retail customer expectations. Configuration included visitor monitoring, session transcripts, canned responses, and an agent console, with settings tuned for a small ten person retail operation. WhosOn Hybrid Chat was provisioned to balance automated triage and quick escalation to human agents. Integrations were constrained to website embedding and console access, keeping the architecture browser based and minimal in scope. Operational coverage focused on online sales inquiries and post-sale support handled by internal staff. Governance emphasized agent usage policies, chat availability scheduling, and transcript retention managed through internal processes rather than external implementation partners.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
eCommerce eCommerce 2020 2020
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Payment Processing ERP Financial Management 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at ADK Pro Audio and Video
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ADK Pro Audio and Video Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ADK Pro Audio and Video Technographics

ADK Pro Audio and Video is a Retail organization based in United States, with around 10 employees and annual revenues of $1.0 million.

ADK Pro Audio and Video operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, CallRail Call Tracking and WhosOn Hybrid Chat, covering areas like Application Hosting and Computing Services, Call Tracking and Recording and Chatbots and Conversational AI.

ADK Pro Audio and Video has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, CallRail and Parker Software.

ADK Pro Audio and Video recently adopted applications including Amazon S3 in 2022, Cloudflare CDN in 2022 and CallRail Call Tracking in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of ADK Pro Audio and Video’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates ADK Pro Audio and Video’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete ADK Pro Audio and Video technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.