Milwaukee, 53207, WI,
United States
ADK Pro Audio and Video Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ADK Pro Audio and Video and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 ADK Pro Audio and Video employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ADK Pro Audio and Video has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020, CallRail Call Tracking for Call Tracking and Recording in 2021, WhosOn Hybrid Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ADK Pro Audio and Video is running and its propensity to invest more and deepen its relationship with Microsoft , CallRail , Parker Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ADK Pro Audio and Video revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ADK Pro Audio and Video intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | ||
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2021 | 2021 | ||
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Parker Software | Legacy | WhosOn Hybrid Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 | In 2019, ADK Pro Audio and Video implemented WhosOn Hybrid Chat on its public website to manage customer inquiries and digital storefront engagement. The deployment uses WhosOn Hybrid Chat within the Chatbots and Conversational AI category to support front-line sales and support functions. The implementation centered on a web chat widget and hybrid routing, combining automated conversational flows with live agent handover to meet retail customer expectations. Configuration included visitor monitoring, session transcripts, canned responses, and an agent console, with settings tuned for a small ten person retail operation. WhosOn Hybrid Chat was provisioned to balance automated triage and quick escalation to human agents. Integrations were constrained to website embedding and console access, keeping the architecture browser based and minimal in scope. Operational coverage focused on online sales inquiries and post-sale support handled by internal staff. Governance emphasized agent usage policies, chat availability scheduling, and transcript retention managed through internal processes rather than external implementation partners. |
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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eCommerce | eCommerce |
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2020 | 2020 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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