Shrewsbury, 01545, MA,
United States
Advantage Truck Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Advantage Truck Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 254 Advantage Truck Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Advantage Truck Group has purchased the following applications: Procede Excede DMS for Dealership Management in 2018, Zoom for Audio Video and Web Conferencing in 2022, Salesforce Marketing Cloud for Marketing Automation in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Advantage Truck Group is running and its propensity to invest more and deepen its relationship with Procede Software , CDK Global , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Advantage Truck Group revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Advantage Truck Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Procede Software | Legacy | Procede Excede DMS | Dealership Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Advantage Truck Group implemented Procede Excede DMS as the dealership system supporting its Service Department at the Shrewsbury, MA location. The Procede Excede DMS deployment has been used from 2018 to present to handle service intake, job administration, and billing workflows for mixed commercial vehicle fleets, including tractor trailers, RVs, heavy equipment, and emergency vehicles. The implementation is categorized under Dealership Management and the narrative reflects both technician-facing and customer-facing service operations.
Configuration focused on core Dealership Management capabilities, including service job ticket creation, scheduled appointment management, diagnostic time tracking, shop labor and billing entry, parts coordination, and payment posting. Service advisors use Procede Excede DMS to document customer concerns, create and close job tickets, schedule diagnostics, and bill out completed work, while parts and warranty workflows are linked to those service transactions, reflecting typical DMS service management and parts inventory interactions.
The Procede Excede DMS implementation interoperates with several external systems that appear in operational notes, including Daimler UptimePro for repair tracking updates, Interstate Billing Service for accounts receivable billing workflows, RoadSync for online payments, and external charge account processing such as Pinnacle Solutions. Purchase orders originating from the Accounts Payable function are used to manage and settle sublet work, and Procede Excede DMS records are used as the billing source when collecting payments by cash, check, credit card, purchase order, or third party charge account.
Operational governance and workflow changes centered on the Service Department, where advisors coordinate across Parts, Warranty, and Shop Foreman roles to resolve technical and billing issues, and to keep repair status and tech notes synchronized via UptimePro and Procede Excede DMS. Staffing and operational coverage included delegation of full Service Department responsibilities on scheduled Saturdays and dispatching Road Service for second and third shifts, demonstrating a continuous operational model tied to Procede Excede DMS service and dispatch workflows.
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Dealership Management | ERP Services and Operations |
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2015 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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