Woodruff, 54568, WI,
United States
AED Superstore Technographics
AED Superstore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AED Superstore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 62 AED Superstore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AED Superstore has purchased the following applications: Provide Support for Chatbots and Conversational AI in 2009, RingCentral Meetings for Audio Video and Web Conferencing in 2015, Shift4Shop eCommerce for eCommerce in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AED Superstore is running and its propensity to invest more and deepen its relationship with Provide Support , RingCentral , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AED Superstore revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AED Superstore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AED Superstore Tech Stack and Enterprise Applications
AED Superstore AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Provide Support | Legacy | Provide Support | Chatbots and Conversational AI | AI-Powered Application | n/a | 2009 | 2009 |
In 2009, AED Superstore deployed Provide Support on its public website, implementing a Chatbots and Conversational AI capability to centralize online customer engagement. The Provide Support implementation targets customer service and e-commerce assistance, instrumenting the AED Superstore site to handle real-time visitor interactions and inquiry triage.
The deployment is realized as an embedded site-level live chat widget paired with an agent-facing management console, using standard Chatbots and Conversational AI functional modules such as proactive chat invitations, canned responses, visitor monitoring, basic FAQ automation, and transcript capture for review. Operational ownership sits with the customer service team, which configures chat routing, agent assignments, and transcript review workflows through the Provide Support management interface.
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AED Superstore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RingCentral | Legacy | RingCentral Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2015 | 2015 |
In 2015, AED Superstore implemented RingCentral Meetings in the Audio Video and Web Conferencing category. RingCentral Meetings is embedded on AED Superstore's public website to deliver browser accessible audio and video web conferencing, screen sharing, and meeting scheduling for customer interactions and internal coordination. The deployment uses RingCentral Meetings as a cloud hosted SaaS conferencing layer integrated into site navigation through embedded meeting links and widgets, centralizing meeting access on the online storefront.
Configuration work centered on account level administration within RingCentral Meetings, including meeting scheduling controls, participant management, recording settings, and access controls consistent with small business IT practices for a 62 employee retail organization. Operational scope spans customer facing conferencing initiated from the website and internal collaboration across sales, support, and operations, with meeting links and session controls governed through the RingCentral Meetings management console.
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Collaboration | Collaboration |
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2021 | 2021 |
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PBX, VoiP and Phone Systems | Collaboration |
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2015 | 2015 |
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AED Superstore eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shift4 | Legacy | Shift4Shop eCommerce | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015, AED Superstore deployed Shift4Shop eCommerce on its public website. The deployment establishes Shift4Shop eCommerce as the primary eCommerce platform for AED Superstore, tying the company, application, and eCommerce business function to online storefront operations and customer checkout workflows.
The implementation leverages the Shift4Shop eCommerce storefront and administrative console to manage product cataloging, pricing and promotions, shopping cart and checkout processing, customer account management, and order capture and reporting, using standard hosted platform capabilities associated with the eCommerce category. Operational control is concentrated in retail and online merchandising functions, with platform configuration focused on catalog taxonomy, pricing rules, tax and shipping settings, and content updates through the vendor control panel. Governance follows platform centric administration and published workflows for product publishing and order processing, aligning website commerce operations with AED Superstore business functions.
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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AED Superstore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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AED Superstore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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AED Superstore CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at AED Superstore
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by AED Superstore Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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