Nuernberg, D-90429,
Germany
Aeg Hausgerate Technographics
Aeg Hausgerate Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aeg Hausgerate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1060 Aeg Hausgerate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aeg Hausgerate has purchased the following applications: Intercom for Customer Support in 2016, Intuit Mailchimp Mandrill for Transactional Email in 2016, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aeg Hausgerate is running and its propensity to invest more and deepen its relationship with Intercom , Intuit , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aeg Hausgerate revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aeg Hausgerate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aeg Hausgerate Tech Stack and Enterprise Applications
Aeg Hausgerate CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intercom | Legacy | Intercom | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, Aeg Hausgerate implemented Intercom for Customer Support on its public website, deploying Intercom to manage customer-facing messaging and inquiry capture for its German market. The implementation centers on the Intercom web messenger embedded on aeg-hausgeraete.de, positioning Intercom as the primary Customer Support channel for web visitors and post-purchase service inquiries.
The deployment leverages Intercom capabilities common to the Customer Support category, including real-time chat and messaging, a shared inbox model for agent handling, help center and knowledge base content delivery, and automated routing and message categorization to streamline support workflows. Intercom was configured to support targeted in-page messaging and contextual conversations tied to website activity, enabling asynchronous follow up and conversation history retention within the Intercom platform.
Operational coverage focuses on customer service and digital support teams interacting with end customers via the website, with Intercom governing inbound message triage, conversation assignment, and knowledge article access during support interactions. Governance emphasizes centralized message handling and inbox management, adapting web engagement workflows to a conversation-first Customer Support model while maintaining platform-native tagging and organization for ongoing support operations.
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Aeg Hausgerate PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2016 | 2016 |
In 2016, Aeg Hausgerate implemented Intuit Mailchimp Mandrill as its Transactional Email solution. The implementation is active on the company website, where Intuit Mailchimp Mandrill handles web triggered transactional messaging distinct from bulk marketing sends. This placement ties the Transactional Email application directly to customer facing web flows.
The website integration is consistent with standard Transactional Email deployments and likely uses Mandrill SMTP or the HTTP API to orchestrate template driven notifications, transactional SMTP relay, and deliverability controls. Operational coverage centers on web facing customer interactions and supports customer service and account workflows originating from the site. Governance for the implementation is expected to emphasize centralized template administration, API key management, and domain authentication to protect sending reputation and control message delivery.
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Aeg Hausgerate IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
In 2015, Aeg Hausgerate implemented Microsoft Azure Cloud Services to host its public website. The Microsoft Azure Cloud Services deployment provides Application Hosting and Computing Services for the company, aligning web hosting and compute needs with cloud-based platform capabilities.
The implementation emphasizes web application hosting and scalable compute resources, leveraging platform services for application runtime, object storage for media and product assets, and network services including load balancing and content delivery to support site availability. Microsoft Azure Cloud Services is used to enable autoscaling, centralized logging, and monitoring for the hosted website, delivering standard operational tooling for fault detection and performance management.
Operational scope centers on the company website and customer-facing digital channels, impacting marketing and web operations functions. Governance is structured around cloud resource provisioning, environment separation for production and non-production, and monitoring-driven incident workflows to control uptime and operational continuity.
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Aeg Hausgerate CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Aeg Hausgerate
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aeg Hausgerate Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||