AEG Worldwide
800 W Olympic Blvd # 305,
Los Angeles, 90015, CA,
United States
Los Angeles, 90015, CA,
United States
1 213-763-7700
Leisure and Hospitality
AEG Worldwide Technographics
AEG Worldwide Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AEG Worldwide and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 AEG Worldwide employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AEG Worldwide has purchased the following applications: Oracle JD Edwards World for ERP Financial in 2018, ABI MasterMind Employee Self Service for Employee Self Service in 2009, NetCracker BSS/OSS for OSS/BSS in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AEG Worldwide is running and its propensity to invest more and deepen its relationship with Oracle , ABI MasterMind , Benefitfocus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AEG Worldwide revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AEG Worldwide intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AEG Worldwide Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards World | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018, AEG Worldwide deployed Oracle JD Edwards World to standardize ERP Financial controls for the AEG Presents - Goldenvoice finance organization. The implementation targeted core accounting workflows used to support large scale live events and venue operations, aligning the application with event-driven revenue and multi-entity accounting needs within the business unit.
Oracle JD Edwards World was configured to provide traditional ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed assets, intercompany accounting, cash management, deferred revenue handling and revenue recognition controls. The configuration supported journal entry processing, accruals, month end close routines, budget preparation and monthly reforecasting, as well as the production of financial packages and support schedules for management and auditors.
Operational coverage for the implementation focused on the finance and accounting function for Goldenvoice, where accounting staff and managers executed reconciliations for cash, receivables, payables, fixed assets and intercompany activity. The system supported routine tasks described in the Accounting Manager role, including billing and collections workflows, review and approval of invoices and expense reports, and ad hoc analysis and reporting for event level financials.
Governance and process changes tied to the Oracle JD Edwards World deployment emphasized maintenance of the chart of accounts, codification of accounting policies and procedures, and formal month end close and reconciliation checkpoints. Role based access and task ownership were used to align staff responsibilities for recurring processes such as revenue deferrals, payroll related accounting entries and the preparation of management reporting artifacts.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ABI MasterMind | Legacy | ABI MasterMind Employee Self Service | Employee Self Service | HCM | n/a | 2009 | 2010 |
In 2009, AEG Worldwide implemented ABI MasterMind Employee Self Service in an Employee Self Service deployment to centralize employee-facing HR processes for its approximately 10,000 employees and more than 300 venues. The ABI MasterMind Employee Self Service rollout was positioned to support HR, Talent Acquisition, Learning and Development, managers, and individual employees across corporate and venue operations.
Configuration work focused on core Employee Self Service capabilities, including structured onboarding and orientation workflows, new hire lifecycle management beyond day one, learning and training enrollment and completion tracking, automated leave of absence and ADA accommodation case management, and applicant flow coordination for Talent Acquisition. The implementation included configurable audit and reporting features to support regular compliance checks, job description auditing, and the capture of HR metrics such as hires, terminations, and training completions.
Operational design connected HR Generalists, department heads, local human resources teams, and supervisors through role-based access and case workflows, and the system was configured to facilitate coordination with external partners when managing accommodations and leave processes. ABI MasterMind Employee Self Service was embedded as the primary employee portal for policy interpretation, onboarding collateral distribution, training communications, and HR case handling.
Governance elements implemented alongside the system emphasized continuous evaluation of onboarding and training programs, routine audits for assigned training compliance, and documented escalation paths for policy interpretation and conflict resolution. Configuration supported HR-driven process controls for tracking legislative changes and applying updates to workflows, while HR owners were assigned responsibility for ongoing program refinement and data-driven recommendations.
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Payroll | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 AEG Worldwide implemented NetCracker BSS/OSS, a deployment listed on the vendor website and positioned to support core OSS/BSS functions across the organization. The implementation is described by the vendor as a customer reference, indicating the use of NetCracker BSS/OSS to address service lifecycle, billing, and operational support needs for a leisure and hospitality operator.
The deployment aligned with standard OSS/BSS capability areas, emphasizing billing and revenue management, order management and service catalog configuration, network and resource inventory, mediation and provisioning workflows, and service assurance functions. NetCracker BSS/OSS was configured to centralize product and service definitions and to model customer entitlements and billing rules consistent with enterprise service management practices.
Architecturally the implementation reflects a centralized platform approach intended to unify customer and service data, and to orchestrate order to cash and service fulfillment processes across business units. Integrations were scoped to connect with finance, operations, and IT service delivery systems to enable automated billing feeds, order orchestration, and operational reporting, while preserving system of record boundaries for customer and financial data.
Governance around the NetCracker BSS/OSS rollout focused on standardizing product catalog governance, operational workflows for provisioning and assurance, and billing policy controls to support consistent service delivery across venues and business functions. The narrative on the vendor site positions NetCracker BSS/OSS as the backbone for AEG Worldwide’s service and billing orchestration within its enterprise IT and operations landscape.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2021 | 2021 |
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Contract Lifecycle Management | Content Management |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at AEG Worldwide
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AEG Worldwide Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AEG Worldwide Technographics
AEG Worldwide is a Leisure and Hospitality organization based in United States,
with around 10000 employees and annual revenues of $2.00 billion.
AEG Worldwide operates a diverse technology stack with applications such as
Oracle JD Edwards World, ABI MasterMind Employee Self Service and NetCracker BSS/OSS,
covering areas like ERP Financial, Employee Self Service and OSS/BSS.
AEG Worldwide has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, ABI MasterMind and NEC Corporation.
AEG Worldwide recently adopted applications including
ServiceNow ITSM in 2024, Ironclad CLM in 2021 and DocuSign CLM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AEG Worldwide’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AEG Worldwide’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AEG Worldwide technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.