Chester Le Street, DH3 2TD,
United Kingdom
Aei Cables Technographics
Aei Cables Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aei Cables and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37 Aei Cables employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aei Cables has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2017, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aei Cables is running and its propensity to invest more and deepen its relationship with Tidio , Microsoft , Mimecast or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aei Cables revenues, which have grown to $26.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aei Cables intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aei Cables Tech Stack and Enterprise Applications
Aei Cables AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Aei Cables deployed Tidio Live Chat on its website. Aei Cables implemented Tidio Live Chat, a Chatbots and Conversational AI application, to provide real time customer engagement and handle inbound sales and support inquiries directly through its public site.
The implementation is a cloud hosted, website embedded chat widget that provides live chat, automated messages, visitor tracking, chat history and lead capture capabilities. Tidio Live Chat is configured to present proactive greetings, collect visitor contact details and retain transcripts for follow up, aligning with standard Chatbots and Conversational AI workflows for small to mid sized commercial websites.
Operational ownership is centralized, with the single Tidio account administered for the United Kingdom site and used by customer service and sales personnel. Governance and workflow adjustments focused on routing inbound chat to internal inboxes and establishing response expectations, maintaining a lightweight configuration appropriate for a 37 person manufacturing firm.
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Aei Cables Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Aei Cables implemented Microsoft 365. The company website explicitly references Microsoft 365, indicating a tenant-based cloud deployment used in their Collaboration environment. This placement confirms Microsoft 365 is part of Aei Cables technology footprint for collaboration and communication.
For a 37-employee manufacturing firm headquartered in the United Kingdom, the Microsoft 365 deployment aligns with common Collaboration modules such as Exchange Online for corporate email, SharePoint Online for shared document libraries, OneDrive for personal file sync, and Microsoft Teams for messaging and meetings. Configuration patterns for this scale typically include tenant-level user account provisioning, group mailbox and team creation, document sharing policies, and basic mobile device access controls, all managed through the Microsoft 365 admin center.
Operational coverage appears organization wide, affecting business functions including operations, sales, and administration across the company in the United Kingdom. Governance is expected to center on centralized account administration, role based access, and information governance settings applied through Microsoft 365, with the website reference serving as an external signal of the live deployment.
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Aei Cables IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, Aei Cables deployed Microsoft Azure Cloud Services to host its public website. The use of Microsoft Azure Cloud Services is categorized under Application Hosting and Computing Services and serves as the external application hosting layer for the company website.
The implementation focuses on web application hosting and managed compute, providing runtime for both static and dynamic content, object storage for media assets, and platform managed TLS termination and DNS routing. Configuration aligns with standard Application Hosting and Computing Services patterns, including automated provisioning and scaling policies and platform based monitoring and logging to support web operations.
Operational coverage is explicitly the public facing website, supporting commercial functions such as online product catalog presentation and customer inquiry workflows, and integrating directly with the site delivery pipeline. Governance is handled through IT configuration controls, certificate and access management, and monitoring instrumentation to maintain availability and security, with operational responsibility retained within the company IT function.
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Aei Cables CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Aei Cables
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aei Cables Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||