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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Aeris Industria e Comercio de Equipamentos para Geracao de Energia Tech Stack and Enterprise Applications

Aeris Industria e Comercio de Equipamentos para Geracao de Energia AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Aeris Industria e Comercio de Equipamentos para Geracao de Energia deployed Rocket.chat as a customer-facing conversational layer on its public website. The implementation positions Rocket.chat within the Chatbots and Conversational AI category to manage real-time visitor inquiries and asynchronous messaging through an embedded web chat channel. Configuration emphasized standard conversational modules, including a web chat widget, an agent-facing console, message routing and basic bot automation frameworks to handle first level inquiries and escalate to human operators. The deployment used Rocket.chat capabilities for channel management, role-based administration and session logging to support operational continuity and traceability. Operational scope centers on website-driven customer engagement, routing incoming chats to customer service and commercial teams aligned with the company’s Brazil web presence. Integration points are focused on the public web front end and internal routing to company agents, with administration and policy controls managed through Rocket.chat’s built-in console. Governance and workflow design prioritized conversational workflows, escalation paths and administrative controls to standardize responses and govern agent assignments, with configuration responsibilities held by internal IT and customer service administrators. The Rocket.chat deployment establishes a persistent conversational channel on the Aeris website consistent with common Chatbots and Conversational AI operational patterns.
Aeris Industria e Comercio de Equipamentos para Geracao de Energia Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
In 2022, Aeris Industria e Comercio de Equipamentos para Geracao de Energia standardized on Microsoft 365 to support Collaboration across its Brazil-based manufacturing operations. Microsoft 365 is visibly in use on the company website, indicating tenant-level provisioning for external-facing services and content delivery. The deployment centers on Microsoft 365 core collaboration capabilities, including cloud-hosted Exchange and mailbox services for corporate email, SharePoint and OneDrive for document management and file sharing, Teams for meetings and persistent chat, and Office productivity applications for authoring and co-editing. Microsoft 365 is configured to provide Collaboration workflows such as document co-authoring, team spaces, and meeting-driven collaboration that align with typical enterprise collaboration functional terminology. Operational coverage appears to target corporate functions including IT, communications, HR, and engineering, reflecting a standard collaboration footprint for a 3,000 employee manufacturer. The implementation narrative indicates tenant-scoped controls are likely applied to manage user access and information governance across departments, with public website integration visible as part of the overall Microsoft 365 presence. Governance is described through typical Microsoft 365 constructs, with centralized tenant administration, role-based access models, and content lifecycle governance implied by the collaboration configuration. The implementation positions Microsoft 365 as the primary Collaboration platform for Aeris Industria e Comercio de Equipamentos para Geracao de Energia, supporting corporate productivity and cross-functional communication.
Aeris Industria e Comercio de Equipamentos para Geracao de Energia Content Management
Vendor
Previous System
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Category
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VAR/SI
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Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2022 2022
In 2022, Aeris Industria e Comercio de Equipamentos para Geracao de Energia implemented Algolia Search on its public website. The deployment uses Algolia Search as an Application, Web and Enterprise Search solution to provide site search, autocomplete, faceted navigation and relevance tuned results for product and corporate content. Implementation details indicate configuration of indexing pipelines for product catalogs and editorial pages, tuning of ranking rules and synonyms, and development of search UI components that call Algolia Search APIs from the website front end. The architecture follows a hosted search model with managed indices and API driven query flows, and operational governance included scheduled index updates, relevance review workflows and delegated ownership within the web and digital teams to manage ongoing query analysis and tuning.
Aeris Industria e Comercio de Equipamentos para Geracao de Energia IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Aeris Industria e Comercio de Equipamentos para Geracao de Energia CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Aeris Industria e Comercio de Equipamentos para Geracao de Energia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aeris Industria e Comercio de Equipamentos para Geracao de Energia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aeris Industria e Comercio de Equipamentos para Geracao de Energia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aeris Industria e Comercio de Equipamentos para Geracao de Energia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aeris Industria e Comercio de Equipamentos para Geracao de Energia Technographics
Aeris Industria e Comercio de Equipamentos para Geracao de Energia is a Manufacturing organization based in Brazil, with around 3000 employees and annual revenues of $421.3 million.
Aeris Industria e Comercio de Equipamentos para Geracao de Energia operates a diverse technology stack with applications such as Rocket.chat, Microsoft 365 and Algolia Search, covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
Aeris Industria e Comercio de Equipamentos para Geracao de Energia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Rocket.chat, Microsoft and Algolia.
Aeris Industria e Comercio de Equipamentos para Geracao de Energia recently adopted applications including Rocket.chat in 2022, Microsoft 365 in 2022 and Algolia Search in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aeris Industria e Comercio de Equipamentos para Geracao de Energia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Aeris Industria e Comercio de Equipamentos para Geracao de Energia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aeris Industria e Comercio de Equipamentos para Geracao de Energia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.