Aeroméxico
Paseo de la Reforma 243 Piso 25 Colonia Cuauhtemoc,
Mexico City, 6500,
Mexico
Mexico City, 6500,
Mexico
55 9 132 4000
Transportation
Aeroméxico Technographics
Aeroméxico Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aeroméxico and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13880 Aeroméxico employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aeroméxico has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Oracle E-Business Suite HRMS for Core HR in 2014, Sabre Retail Intelligence for Aviation ERP in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aeroméxico is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , SABRE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aeroméxico revenues, which have grown to $4.92 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aeroméxico intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aeroméxico Tech Stack and Enterprise Applications
Aeroméxico ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014 Aeroméxico deployed Oracle E-Business Suite R12 as its ERP Financial platform for core finance and human resources operations. The implementation centered on Oracle E-Business Suite and provided a unified application footprint for General Ledger, Accounts Receivable, HR and Payroll processing.
The technical implementation included work across HR, GL, AR and Sysadmin modules, with responsibilities for developing and resolving technical and functional tickets in those areas. Development and technical design focused on Oracle Forms and Reports, Discoverer, and OBIEE BI Publisher for report generation and graphical indicators, with specific accountability for designing GL, AR, HR and payroll reports.
Integration and runtime architecture incorporated an OBIEE BI Publisher reporting layer and Oracle SOA Suite for web services development, enabling programmatic interfaces and service orchestration tied to Oracle E-Business Suite R12. Classic Oracle Forms and Reports were used for transaction screens and batch reporting, while OBIEE BI Publisher supported interactive dashboards and formatted output.
Operational coverage spanned HR, Payroll and Finance business functions, with a support model grounded in ticket resolution and technical report design. Sysadmin responsibilities included maintaining the R12 technical stack, supporting deployments of reports and managing technical incidents affecting transactional modules.
Aeroméxico Oracle E-Business Suite ERP Financial supported end-to-end financial workflows in General Ledger and Accounts Receivable as well as HR and Payroll processing, with ongoing technical ownership for reporting, web services and application administration.
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Payment Processing | ERP |
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2020 | 2020 |
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Aeroméxico HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2014 | 2015 |
In 2014 Aeroméxico implemented Oracle E-Business Suite HRMS to support its Core HR operations. The deployment was centered on Oracle E-Business Suite R12 and focused on delivering HR and payroll administrative capabilities alongside financial transaction support.
The implementation covered functional modules including HR, Payroll, General Ledger and Accounts Receivable, with technical administration responsibilities across Oracle Forms, Oracle Reports, Discoverer and OBIEE BI Publisher. Technical design work emphasized report and indicator development for GL, AR, HR and payroll, and the creation of dashboards and graph indicators using OBIEE and BI Publisher.
Operational and integration work included triage and resolution of technical and functional tickets for HR and payroll, ongoing sysadmin tasks for the EBS environment, and development of Web Services using Oracle SOA Suite to expose programmatic interfaces. This indicates that integrations were handled via SOA-based web services and that ticket-driven support governed day to day operational changes.
Governance and process structure were oriented around technical design approvals, ticket workflows for functional and technical requests, and centralized report change control for Oracle E-Business Suite HRMS. Teams in HR, payroll and finance were the primary operational consumers, with sustained technical ownership for report engineering, system administration and SOA integration development.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Aeroméxico ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | Sabre Retail Intelligence | Aviation ERP | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Aeroméxico implemented Sabre Retail Intelligence in a commercial retailing initiative, expanding its strategic partnership with Sabre. The deployment activated SabreMosaic Air Price IQ and SabreMosaic Ancillary IQ as part of an Aviation ERP footprint to enable dynamic airfare pricing and personalized ancillary offers across Mexico and the LATAM region.
The Sabre Retail Intelligence implementation focused on price optimization and offer personalization modules, combining fare pricing logic with ancillary merchandising capabilities. Configuration emphasized rule driven pricing controls and personalization models to surface tailored offers, with orchestration designed for near real time price and offer adjustments and for centralized retail rules management.
Operational coverage targeted Aeroméxico commercial and retailing functions, including revenue management, network pricing, merchandising and digital channels across Mexico and LATAM. The deployment was positioned as a regional rollout for commercial operations to standardize pricing workflows and to embed machine learning based personalization into offer generation and retail decisioning.
Governance changes centered on centralizing retail rules and revising pricing decision workflows to accommodate automated recommendations and human approval gates. The initiative is intended to improve pricing agility and to maximize ancillary and fare revenue through AI driven personalization as reported by Aeroméxico and Sabre.
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Travel Management | ERP Services and Operations |
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2024 | 2024 |
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Aeroméxico AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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Aeroméxico AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2016 | 2016 |
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Cognitive Computing | AI-Powered Application |
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2025 | 2025 |
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Aeroméxico Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Aeroméxico Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Aeroméxico eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2025 | 2025 |
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Aeroméxico CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2008 | 2008 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Aeroméxico ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Aeroméxico PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Operating System (OS) | PaaS |
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2010 | 2010 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Aeroméxico IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Aeroméxico CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Security Information and Event Management (SIEM) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Aeroméxico
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Aeroméxico Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aeroméxico IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aeroméxico digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Aeroméxico Technographics
Aeroméxico is a Transportation organization based in Mexico,
with around 13880 employees and annual revenues of $4.92 billion.
Aeroméxico operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle E-Business Suite HRMS and Sabre Retail Intelligence,
covering areas like ERP Financial, Core HR and Aviation ERP.
Aeroméxico has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and SABRE.
Aeroméxico recently adopted applications including
Sabre Retail Intelligence in 2025, PROS Fare Finder Agent in 2025 and SoundHound Houndify AI Platform in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aeroméxico’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aeroméxico’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aeroméxico technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.