AeroNet Wireless Broadband
Metro Office Park 18, Suite 303,
Guaynabo, 968,
Puerto Rico
Guaynabo, 968,
Puerto Rico
1 787-273-4143
Communications
AeroNet Wireless Broadband Technographics
AeroNet Wireless Broadband Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AeroNet Wireless Broadband and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 AeroNet Wireless Broadband employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AeroNet Wireless Broadband has purchased the following applications: PandaDoc eSignature for Digital Signing in 2020, Formstack Forms for Customer Experience in 2015, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AeroNet Wireless Broadband is running and its propensity to invest more and deepen its relationship with PandaDoc , Formstack , Kustomer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AeroNet Wireless Broadband revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AeroNet Wireless Broadband intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AeroNet Wireless Broadband Tech Stack and Enterprise Applications
AeroNet Wireless Broadband Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PandaDoc | Legacy | PandaDoc eSignature | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, AeroNet Wireless Broadband implemented PandaDoc eSignature to automate contract creation and capture eSignatures. The deployment targeted the Digital Signing category and was scoped to support both B2B and B2C customer contracts for the Puerto Rico based ISP.
The implementation concentrated on embedding PandaDoc eSignature document generation and eSignature capture via the PandaDoc API, enabling dynamic templates that reflow content as data is added, including pricing tables that expand from one to many line items. Configuration emphasized template-driven document generation, API field population, and conditional content logic to accommodate discounts and customized product bundles typical of AeroNet contracts.
AeroNet integrated PandaDoc through the PandaDoc API with their CRM to auto-populate customer information and to trigger automated contract creation, and they embedded document generation into internal software to eliminate manual assembly steps. Operational coverage centered on the sales organization, shifting the sales representatives’ tasking from manual contract assembly to invoking API-driven generation and signature collection.
Before PandaDoc they used SignNow which was reported as too inflexible for the level of automation required and forced manual customization. The rollout and ongoing use produced explicit outcomes stated by AeroNet, including around 80 percent reduction in contract creation time, a reduction from roughly 10 to 12 minutes per contract to about two minutes, and noted API capability improvements over two years such as the ability to download files from upload fields.
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AeroNet Wireless Broadband CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formstack | Legacy | Formstack Forms | Customer Experience | CRM | n/a | 2015 | 2015 |
In 2015 AeroNet Wireless Broadband deployed Formstack Forms on its public website. Formstack Forms is positioned in the Customer Experience layer to capture inbound customer inquiries and web leads for the Puerto Rico based communications provider, supporting front-line customer engagement and sales intake functions.
The implementation centers on embedded web forms and client facing data collection, leveraging Formstack Forms capabilities such as form building, conditional logic, file upload fields, and automated email notifications to route inquiries to internal teams. Operational coverage is focused on the corporate website with data capture workflows feeding customer support and sales processes, while governance follows standard webform practices including administrative access controls and form versioning to manage changes and maintain submission quality.
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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AeroNet Wireless Broadband ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019 AeroNet Wireless Broadband implemented Atlassian Jira Service Desk to deliver IT Service Management for customer support and network operations. The implementation surfaces a customer facing service portal on the company website, with Atlassian Jira Service Desk serving as the request intake and ticketing layer for broadband subscribers across Puerto Rico.
A configuration of request types, a service catalog, a knowledge base, and incident and request workflows was established to support day to day operator and field technician activities. Atlassian Jira Service Desk was configured with role based queues, basic automation for ticket routing, and SLA driven priorities to align support work with operational needs. Operational coverage is focused on the IT and customer support functions within the 60 employee organization, and the public portal integration centralizes external incident reporting on the corporate website.
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AeroNet Wireless Broadband IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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AeroNet Wireless Broadband CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at AeroNet Wireless Broadband
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AeroNet Wireless Broadband Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AeroNet Wireless Broadband IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AeroNet Wireless Broadband digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD AeroNet Wireless Broadband Technographics
AeroNet Wireless Broadband is a Communications organization based in Puerto Rico,
with around 60 employees and annual revenues of $7.0 million.
AeroNet Wireless Broadband operates a diverse technology stack with applications such as
PandaDoc eSignature, Formstack Forms and Atlassian Jira Service Desk,
covering areas like Digital Signing, Customer Experience and IT Service Management.
AeroNet Wireless Broadband has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PandaDoc, Formstack and Atlassian.
AeroNet Wireless Broadband recently adopted applications including
Kustomer CRM in 2021, Intuit Mailchimp in 2021 and PandaDoc eSignature in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AeroNet Wireless Broadband’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AeroNet Wireless Broadband’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AeroNet Wireless Broadband technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.