AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Aeroplan Tech Stack and Enterprise Applications

Aeroplan Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Aeroplan implemented Microsoft 365 for Collaboration. The deployment is visible on Aeroplan's website, indicating Microsoft 365 is used for external site integration alongside internal collaboration at the 1080 employee professional services firm. Microsoft 365 delivers standard Collaboration capabilities including cloud email, document management, real-time team chat, and intranet services, aligning the application with corporate communication and content workflows. The Microsoft 365 tenancy functions as the company collaboration backbone as of 2015. Typical Microsoft 365 deployment architecture for this usage model leverages a cloud-hosted tenancy with services such as Exchange Online, SharePoint Online, and Teams to support email, document collaboration, and synchronous communication, and these services are commonly configured to surface content or authentication on public websites. Operational ownership and governance are expected to reside with IT and digital experience teams who manage tenant configuration, identity controls, and site integration through Microsoft 365 administration and policy settings. This Aeroplan Microsoft 365 Collaboration implementation centers on corporate collaboration and external website integration, reflecting standard cloud-native collaboration tooling for professional services organizations.
Collaboration Collaboration 2022 2022
Aeroplan CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Acoustic Legacy Acoustic Analytics (formerly IBM Tealeaf) Customer Analytics CRM n/a 2011 2011
In 2011, Aeroplan deployed Acoustic Analytics (formerly IBM Tealeaf) on its public website to instrument customer journeys and session behavior. The Customer Analytics deployment captures session level telemetry to support web behavior analysis, session replay, and form and funnel diagnostics for digital customer interactions. The implementation uses client side JavaScript tagging to collect page events and interaction data, with server side session storage and replay capabilities typical of Acoustic Analytics. Functional capabilities implemented include session replay, page and form analytics, event capture and conversion funnel analysis, which are consumed by customer experience, digital marketing and contact center operations. Governance emphasis centers on role based access to replay data and event auditability to support controlled troubleshooting and analytics workflows.
Customer Loyalty CRM 2019 2019
Aeroplan PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Elastic Email Legacy Elastic Email API Transactional Email PaaS n/a 2014 2014
In 2014, Aeroplan implemented Elastic Email API to manage Transactional Email traffic originating from its public website. The Elastic Email API is embedded in the web application to programmatically send customer-facing transactional communications, including account and membership notifications initiated by site events. The implementation leverages the Elastic Email API for API-driven message submission and template rendering, paired with standard transactional email capabilities such as SMTP relay, event callbacks for delivery and bounce processing, and delivery reporting for inbox placement and suppression management. Operational coverage centers on the website and customer communications workflows, with the Elastic Email API integrated into the web application backend to automate transactional message flows and to surface event data for downstream processing.
Aeroplan IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2020 2020
Aeroplan CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Aeroplan

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aeroplan Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aeroplan IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aeroplan digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aeroplan Technographics
Aeroplan is a Professional Services organization based in Canada, with around 1080 employees and annual revenues of $400.0 million.
Aeroplan operates a diverse technology stack with applications such as Microsoft 365, Acoustic Analytics (formerly IBM Tealeaf) and Elastic Email API, covering areas like Collaboration, Customer Analytics and Transactional Email.
Aeroplan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Acoustic and Elastic Email.
Aeroplan recently adopted applications including Slack Connect in 2022, Akamai CDN in 2020 and Cisco Secure Email (formerly Email Security Appliance) in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aeroplan’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Aeroplan’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aeroplan technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.