Aeropostale
11 Pennsylvania Plaza,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 877-289-2376
Retail
Aeropostale Technographics
Aeropostale Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aeropostale and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23000 Aeropostale employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aeropostale has purchased the following applications: Infor Lawson for ERP Financial in 2008, Accruent Lucernex for Lease Management in 2015, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aeropostale is running and its propensity to invest more and deepen its relationship with Infor , IBM , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aeropostale revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aeropostale intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aeropostale Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP Financial Management | n/a | 2008 | 2009 |
In 2008 Aeropostale implemented Infor Lawson as its ERP Financial application. The deployment tied Infor Lawson into an existing AS400 environment where RPG development and web development work were familiar operational components, creating a hybrid architecture that combined intranet portals with back-end financial processing.
Infor Lawson was configured to handle core ERP Financial capabilities typical of the category, including general ledger, accounts payable and accounts receivable workflows, and financial reporting. The implementation emphasized interface integration, with explicit integration points between Infor Lawson and the Island Pacific merchandising system to move merchandising transaction flows into the financial ledger.
On the intranet side the deployment included portals such as Pricing Portal and Store Supplies and Repair Management, which were designed and implemented to feed transactional and operational data into back-end systems. These intranet modules were part of the overall web and backend integration strategy, ensuring store operations and pricing changes reconciled with financial postings in Infor Lawson.
Operational ownership centered on a consolidated web and back-end integration function, responsible for interface orchestration between AS400 RPG applications, Island Pacific merchandising, and Infor Lawson. The scope of impact included merchandising, finance, and store operations, with governance focused on coordinating interfaces and operational workflows rather than on a separate implementation partner.
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2010 | 2010 |
|
|
|
|
|
Expense Management | ERP Financial Management |
|
2015 | 2015 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2021 | 2021 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent Lucernex | Lease Management | ERP Services and Operations | n/a | 2015 | 2015 |
Aeropostale implemented Accruent Lucernex in 2015 as its centralized platform for Lease Administration and Accounting. The deployment positioned Accruent Lucernex to consolidate lease records, standardize lease financials, and serve as the authoritative system for lease-related data across corporate functions.
Accruent Lucernex was configured to support lease data validation and accounting workflows, including structured capture and examination of documents associated with leases, validation of both financial and nonfinancial lease data, and mapping lease charges to income statements and invoices. The implementation emphasized document examination and the interpretation of lease language as core operational capabilities, enabling codified workflows for lease clause review and financial classification.
Operational coverage extended across multiple departments where Aeropostale partnered to validate lease information, specifically finance and accounting teams responsible for income statement treatment and invoice handling, legal teams for lease language interpretation, and real estate or facilities groups for portfolio records. Accruent Lucernex functioned as the cross functional system of record to coordinate these stakeholders and maintain consistent lease data.
Governance was structured around centralized data validation and role based workflows, with defined responsibilities for examination of lease documents and ongoing reconciliation of financial and nonfinancial fields. The implementation created formal processes for departmental signoff on lease entries and instituted routine review procedures to maintain data integrity within the Accruent Lucernex Lease Administration and Accounting environment.
|
|
|
|
|
Point Of Sale | ERP Services and Operations |
|
2014 | 2014 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Aeropostale implemented Salesforce Chat (formerly Salesforce Live Agent) on its public e-commerce website. The deployment used Salesforce Chat in the Chatbots and Conversational AI category to provide real-time shopper engagement and on-site customer service.
Configuration focused on embedding the Salesforce Chat widget across product, support, and checkout pages, enabling session continuity, proactive chat invitations, and agent console handling. The implementation leveraged standard Chatbots and Conversational AI capabilities such as canned responses, chat transcripts, and agent-assisted escalation workflows to support order inquiries and returns.
Operational scope was centered on Aeropostale's United States web storefront, with routing and queuing configured to deliver sessions to online customer service and order support teams. The implementation tied web session context into agent interactions, ensuring agents received page and session details to inform conversations without inventing specific third party integrations.
Governance emphasized chat routing rules, agent scripting, and phased rollout across site areas, with operational ownership residing in online customer care and site operations. Training and workflow changes were oriented toward consistent handling of web chat inquiries and integration of chat into existing customer service processes.
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2018 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2019 | 2019 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
eCommerce | eCommerce |
|
2018 | 2018 |
|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2018 | 2018 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2013 | 2013 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Order Management | SCM |
|
2014 | 2014 |
|
|
|
|
|
Supply Chain Management | SCM |
|
2011 | 2011 |
|
|
|
|
|
Warehouse Management | SCM |
|
2014 | 2014 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Data Management Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics, Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2017 | 2017 |
|
|
|
|
|
Tag Management | CRM |
|
2015 | 2015 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Aeropostale
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aeropostale Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Aeropostale Technographics
Aeropostale is a Retail organization based in United States,
with around 23000 employees and annual revenues of $5.00 billion.
Aeropostale operates a diverse technology stack with applications such as
Infor Lawson, Accruent Lucernex and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Lease Management and Chatbots and Conversational AI.
Aeropostale has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Accruent and Salesforce.
Aeropostale recently adopted applications including
Klarna Payments in 2021, Kibo Unified Commerce in 2021 and Momentive Usabilla in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aeropostale’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aeropostale’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aeropostale technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.