Harrisburg, 17103, PA,
United States
AerosUSA Technographics
AerosUSA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AerosUSA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 AerosUSA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AerosUSA has purchased the following applications: Formilla.com for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AerosUSA is running and its propensity to invest more and deepen its relationship with Formilla.com , Microsoft , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AerosUSA revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AerosUSA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AerosUSA Tech Stack and Enterprise Applications
AerosUSA AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formilla.com | Legacy | Formilla.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, AerosUSA deployed Formilla.com on its public website to provide Chatbots and Conversational AI. The small United States manufacturing firm embedded the Formilla.com web chat widget to enable real time customer engagement and automated conversational workflows on product and contact pages.
Deployment followed a cloud SaaS web widget model, with Formilla.com hosting the conversational layer and the chat interface delivered via an embedded JavaScript snippet, consistent with Chatbots and Conversational AI implementations. Functional capabilities configured include live chat, automated greeting sequences, canned responses and lead capture forms, with routing configured to surface inquiries to the company inbox. Configuration and automation were scoped for a small team, emphasizing low overhead administration and rapid updates to chat scripts and response templates.
Operational coverage is limited to the AerosUSA website, supporting sales inquiry handling and customer support contact initiation, with administration managed internally by the team responsible for the site. Governance is organized around chat script maintenance, simple user permissioning in the Formilla.com console and inbox workflow for responding to leads and support requests. Formilla.com is the primary conversational interface in this setup, aligning AerosUSA with standard Chatbots and Conversational AI deployment patterns for small enterprises.
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AerosUSA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, AerosUSA implemented Microsoft 365 to support Collaboration across its 10-person manufacturing operation in the United States. Microsoft 365 is identified as the company’s primary productivity suite and is referenced as being used on the AerosUSA website.
The implementation centers on a cloud-hosted Microsoft 365 tenant delivering standard collaboration capabilities including Exchange Online email, SharePoint Online content and intranet, Microsoft Teams messaging and meetings, and OneDrive for Business file synchronization. Operational coverage aligns to core business functions such as administration, sales, and production coordination, with tenant-level administration, account provisioning and license management forming the primary governance model for the small workforce.
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Collaboration | Collaboration |
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2018 | 2018 |
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AerosUSA eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, AerosUSA implemented WooCommerce on its public website. The deployment leverages Automattic's WooCommerce eCommerce application to provide a storefront, product catalog, shopping cart, and checkout workflows hosted at aerosusa.com. The implementation centers on standard eCommerce functional modules including product SKU management, inventory tracking, customer-facing checkout, and order management.
Operationally the deployment supports core business functions for a 10 employee manufacturing firm, centralizing online sales, order processing, and catalog management within the WooCommerce admin. Governance is organized around site-level administration and order fulfillment process changes, with administrative user roles handling product updates, pricing, tax and shipping configuration. The AerosUSA WooCommerce eCommerce footprint reflects a compact single-site architecture common for small business eCommerce, enabling direct control of catalog, orders, and customer transactions.
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AerosUSA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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AerosUSA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at AerosUSA
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| No data found | ||||||
Apps Being Evaluated by AerosUSA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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