Aetrex
Aetrex Technographics
Aetrex Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aetrex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Aetrex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aetrex has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2011, Tecsys Elite Distribution ERP for Distribution ERP in 2008, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aetrex is running and its propensity to invest more and deepen its relationship with Intuit , Affirm , CyberSource, Visa company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aetrex revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aetrex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aetrex Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | n/a | 2011 | 2012 |
In 2011, Aetrex implemented Intuit QuickBooks Enterprise as its ERP Financial system. The deployment positioned Intuit QuickBooks Enterprise as the central accounting backbone, supporting corporate finance and retail accounting for the United States based retailer. The implementation targeted finance, accounts payable and accounts receivable teams within the 200 employee organization.
Configuration emphasized core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, bank reconciliation, inventory valuation and financial reporting. Workflows were configured for month end close, cash management and statutory reporting routines common to mid market retail finance. Intuit QuickBooks Enterprise was provisioned to centralize transactional posting and produce standardized financial statements.
Operational governance centered on a consolidated chart of accounts, role based access controls and documented period close procedures to align accounting practice across corporate finance and retail operations. Training and procedural rollout focused on finance and accounting users to centralize financial data and enforce audit trails. The Aetrex deployment of Intuit QuickBooks Enterprise as an ERP Financial platform standardized financial workflows for the retailer's accounting function.
|
 |
|
|
Payment Processing | ERP Financial Management |
|
2018 | 2018 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2019 | 2019 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tecsys | Legacy | Tecsys Elite Distribution ERP | Distribution ERP | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, Aetrex implemented Tecsys Elite Distribution ERP alongside Tecsys Elite WMS and Tecsys EDI applications to scale its Distribution ERP capabilities and centralize order and inventory control. The deployment targeted Aetrex’s central distribution at its New Jersey headquarters, comprising two warehouses totaling 150,000 square feet, and focused on moving away from paper-based warehouse operations toward RF-directed processes.
The implementation included Tecsys Elite WMS for warehouse management, Tecsys Elite Distribution ERP for core distribution processes, and Tecsys EDI for automated order flows and Advance Ship Notice generation. Configuration emphasized RF scanning, system-directed picking with both single-order and batch workflows, a 10 percent progressive quality inspection matrix on receiving, multi unit of measure handling, and support for mixed each, inner, case and pallet quantities.
Tecsys Elite Distribution ERP was integrated with EDI-driven order intake to pass orders through receipt, picking, shipping and billing, and to notify trading partners via ASNs. The solution extended beyond the four walls by linking warehouse operations to transportation management and business intelligence functions, enabling coordinated multi-carrier shipping with parcel, LTL, full truck and private fleet options for both distributor and non-distributor channels.
Aetrex assembled an internal implementation team, executed stress and acceptance testing, and completed the Tecsys deployment in about five months with consultant support. Documented post-go-live outcomes include processing over 100,000 line items and more than 6,000 orders per week, increasing inventory accuracy by 70 percent, increasing volume without additional staff by 80 percent, improving fill rate by 45 percent, and reducing cost by 24 percent.
|
|
|
|
|
Legal Practice Management | ERP Services and Operations |
|
2008 | 2008 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Aetrex deployed Zendesk Chat on their website as a customer facing conversational channel. The deployment uses Zendesk Chat within the Chatbots and Conversational AI category to provide real time messaging for customers browsing the Aetrex e commerce site, supporting customer service and online sales assistance functions.
Configuration centered on embedding the Zendesk Chat widget across key site pages and enabling standard chat capabilities such as live agent sessions, canned responses, proactive chat invitations, and session transcript capture. The implementation emphasized conversational workflows and agent-facing controls consistent with Chatbots and Conversational AI functionality, aligning chat routing and response templates to common retail support scenarios.
Operational coverage is focused on the Aetrex website and United States customer interactions, with the chat channel owned by online customer service teams and integrated into day to day digital engagement processes. Chat transcripts and messaging history are captured as part of the agent workflow for follow up and quality review, providing a persistent conversational record for customer support.
Governance and rollout were organized around centralizing real time customer engagement on the public website, assigning ownership to the customer service function and formalizing chat handling procedures, shift coverage, and knowledge base alignment. The narrative captures Aetrex, Zendesk Chat, Chatbots and Conversational AI, and customer service as the core relationship between company application category and business function.
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2019 | 2019 |
|
|
|
|
|
eCommerce | eCommerce |
|
2019 | 2019 |
|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2019 | 2019 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2018 | 2018 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transportation Management | SCM |
|
2008 | 2008 |
|
|
|
|
|
Warehouse Management | SCM |
|
2008 | 2008 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2022 | 2022 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Aetrex
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aetrex Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Aetrex Technographics
Aetrex is a Retail organization based in United States,
with around 200 employees and annual revenues of $25.0 million.
Aetrex operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Tecsys Elite Distribution ERP and Zendesk Chat,
covering areas like ERP Financial, Distribution ERP and Chatbots and Conversational AI.
Aetrex has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Tecsys and Zendesk.
Aetrex recently adopted applications including
Zoominfo Platform in 2023, Salesforce Sales Cloud in 2022 and Aimtell in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aetrex’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aetrex’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aetrex technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.