Aeyde Technographics
Aeyde Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aeyde and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Aeyde employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aeyde has purchased the following applications: Klarna Payments for Payment Processing in 2018, Personio ATS for Applicant Tracking System in 2021, Nicer SmallChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aeyde is running and its propensity to invest more and deepen its relationship with Klarna , Amazon Web Services (AWS) , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aeyde revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aeyde intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aeyde Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Aeyde implemented Klarna Payments on its website to handle online checkout and payment acceptance. Klarna Payments serves as the Payment Processing layer for Aeyde's ecommerce storefront, operated from Germany and integrated into the public-facing checkout experience.
The Klarna Payments implementation focuses on standard Payment Processing capabilities, including checkout integration, payment authorization and capture, customer-facing payment method selection, and lifecycle actions such as refunds and dispute handling. Implementation used web-facing integration points, combining hosted components or API-driven calls into the storefront to surface Klarna payment flows and merchant-side transaction controls.
Integration work tied payment event flows into Aeyde's order and customer service workflows, providing transaction status, refund triggers, and reconciliation signals to finance and support teams. Operational coverage is centered on the aeyde.com ecommerce channel, impacting ecommerce operations, finance and customer service functions.
Governance and operational control are structured around ecommerce product ownership and finance operations, with procedure changes for refund handling and payment reconciliation implemented alongside the rollout. The deployment is scoped as a site-level ecommerce payment integration using Klarna Payments to standardize online checkout processing.
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Personio | Legacy | Personio ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021 Aeyde began using Personio ATS as its Applicant Tracking System, deploying the application on their public website to capture candidate applications. Aeyde is a Germany based retail company with about 100 employees, and the Personio ATS deployment was oriented to support external hiring flows and centralized candidate intake via web driven job postings.
Personio ATS was configured to provide core applicant tracking capabilities including job requisition publishing, candidate profile capture, staged application workflows, interview scheduling, and status tracking. The configuration emphasized recruiter and hiring manager collaboration within the platform, with applicant workflow automation and candidate data management aligned to standard recruiting processes.
The implementation integrated the Personio ATS instance directly with the Aeyde careers pages on their website to ensure application forms and job listings flowed into the ATS. Operational coverage centered on HR and hiring managers who triage applications, coordinate interviews, and maintain candidate records inside Personio ATS, improving visibility across open requisitions and applicant stages.
Governance measures focused on role based access controls and standardized screening workflows to create repeatable hiring processes, with HR owning configuration and hiring managers consuming candidate queues. The narrative reflects a web centric Applicant Tracking System deployment using Personio ATS to centralize recruitment operations for Aeyde.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nicer Studio | Legacy | Nicer SmallChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Aeyde deployed Nicer SmallChat on its website as a Chatbots and Conversational AI implementation to support its e-commerce storefront and customer engagement flows. The implementation is delivered as a client side conversational widget embedded on public product and support pages, providing real time interaction for shoppers and site visitors.
Nicer SmallChat was configured to deliver a conversational UI with automated response flows and lead capture mechanisms, aligning with common Chatbots and Conversational AI capabilities for retail. Configuration emphasis included FAQ automation, guided shopping dialogs, and session escalation to human agents, reflecting standard retail conversational workflows and intent tuning practices.
Operational ownership is centered on customer experience and e-commerce teams, with governance around message templates, intent management, and session handling workflows. The deployment sits at the storefront layer so it can interact with customer support processes and order inquiry workflows, while remaining architecture light and focused on front end engagement rather than backend system changes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management, Inventory Management | SCM |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Aeyde
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Aeyde Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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