AfterClass Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AfterClass and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 AfterClass employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AfterClass has purchased the following applications: Customerly for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, Google Tag Manager for Tag Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AfterClass is running and its propensity to invest more and deepen its relationship with Customerly , Google , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AfterClass revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AfterClass intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Customerly | Legacy | Customerly | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, AfterClass implemented Customerly. The deployment placed Customerly on AfterClass's public website as a SaaS-hosted conversational interface, using an embedded chat widget to handle real-time messaging and asynchronous inbox management. This configuration situates Customerly within the Chatbots and Conversational AI category for a Singapore-based, 10-employee organization in the Government sector.
Functional implementation focused on site-wide live chat, automated conversational flows and canned responses typical of conversational AI, and a unified message inbox for handling enquiries and follow-ups. Operational scope was limited to web-based customer engagement and support workflows, impacting customer support and user engagement functions, with configuration and message templates managed internally by AfterClass staff. Rollout details were lightweight, consisting of script embedding and widget configuration on the corporate website, without named third-party system integrations or external implementation partners.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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