Groningen, 9700 AL,
Netherlands
Agentschap Telecom Technographics
Agentschap Telecom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agentschap Telecom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Agentschap Telecom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agentschap Telecom has purchased the following applications: tt Performance Suite for Digital Adoption in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Adobe Experience Cloud for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agentschap Telecom is running and its propensity to invest more and deepen its relationship with tts , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agentschap Telecom revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agentschap Telecom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agentschap Telecom Tech Stack and Enterprise Applications
Agentschap Telecom HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| tts | Legacy | tt Performance Suite | Digital Adoption | HCM | n/a | 2020 | 2020 |
In 2020, Agentschap Telecom implemented tt Performance Suite for Digital Adoption as part of a new platform to simplify and speed up license management. The deployment targeted the agency's frequency management and license issuance operations that serve shipping, aviation, aerospace, emergency services, defense and telecommunications providers across the Netherlands. tt Performance Suite was introduced to embed user assistance and operational guidance directly into the license management platform and to accelerate routine licensing procedures.
Configuration emphasized Digital Adoption capabilities including contextual help, guided workflows, onboarding flows and adoption analytics to surface user behavior and training needs. The tt Performance Suite implementation included interactive guidance for core license issuance tasks, task orchestration to reduce manual steps and dashboards to monitor adoption and process adherence. These functional modules were aligned with the agency's licensing workflows to reduce friction for regulatory and operational staff.
Operational scope covered Agentschap Telecom business functions for spectrum monitoring, licensing and regulatory compliance across the national remit. Governance and rollout practices focused on embedding the digital adoption layer into standard operating procedures, updating workflow documentation and training programs, and centralizing content management for guidance assets. The program is described as simplifying and speeding up license management for the agency.
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Agentschap Telecom Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Agentschap Telecom deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is implemented on the agency website to provide meeting access points and scheduling links for public-facing engagement and for staff-facing meeting entry workflows.
The implementation leverages standard Audio Video and Web Conferencing capabilities including video and audio conferencing, screen sharing, recording, and meeting scheduling, with client-side browser and native app endpoints for attendees. Deployment follows a cloud-delivered meeting service model using Cisco Webex Meetings as the application layer, and operational use is centered on agency meeting workflows for regulatory engagement and internal collaboration, with access controls and user provisioning managed through the Webex meeting and account features.
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Agentschap Telecom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Agentschap Telecom deployed Adobe Experience Cloud to manage its public website and strengthen digital citizen engagement. The deployment situates Adobe Experience Cloud as the agency platform for Customer Experience, focusing on web content delivery and audience interaction on agentschaptelecom.nl.
Configuration emphasized web content management, centralized digital asset handling, analytics instrumentation, personalization and testing workflows, and tag management to govern front-end scripting. Adobe Experience Cloud was used to control content lifecycle, orchestrate targeted messaging, and capture interaction data to support reporting and editorial decision making.
The implementation is integrated directly into the public website and scoped to the web team and digital communications functions within the agency. Governance practices center on editorial approval workflows, role based access controls, and content publication processes within Adobe Experience Cloud to align web publishing with public sector compliance and operational routines.
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Marketing Automation | CRM |
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2020 | 2020 |
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Agentschap Telecom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Agentschap Telecom
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Apps Being Evaluated by Agentschap Telecom Executives
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