AgriWebb
2/85 Commonwealth Street,
Surry Hills, 2010, NSW,
Australia
Surry Hills, 2010, NSW,
Australia
61 2 8417 3054
Professional Services
AgriWebb Technographics
AgriWebb Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AgriWebb and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 AgriWebb employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AgriWebb has purchased the following applications: Chargebee for Subscription and Recurring Billing in 2019, Gainsight Customer Education (formerly Northpass LMS) for Learning and Development in 2021, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AgriWebb is running and its propensity to invest more and deepen its relationship with Chargebee , Gainsight , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AgriWebb revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AgriWebb intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AgriWebb Tech Stack and Enterprise Applications
AgriWebb ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chargebee | Legacy | Chargebee | Subscription and Recurring Billing | ERP | n/a | 2019 | 2019 |
In 2019 AgriWebb implemented Chargebee on its website to centralize subscription commerce and manage recurring revenue under the Subscription and Recurring Billing category. The deployment focused on web‑facing subscription flows, embedding Chargebee into the customer signup and account experience to orchestrate billing events and plan provisioning.
Chargebee was configured to handle standard subscription lifecycle capabilities common to Subscription and Recurring Billing platforms, including plan and price tier management, recurring invoicing, billing schedules, trial handling, and automated dunning workflows. Configuration work emphasized subscription lifecycle automation and invoice template standardization to support predictable recurring billing operations.
Operational coverage extended from the customer-facing website into finance and customer success workflows, with Chargebee serving as the authoritative system for subscription state, billing status, and invoice history. The implementation linked online checkout and account management pages to Chargebee billing objects, enabling product and support teams to reference subscription records directly during customer interactions.
Governance centered on establishing billing workflows, role based access for finance and support users, and procedural controls for plan changes and refunds. The rollout prioritized consolidating subscription management into Chargebee as the primary billing engine, aligning finance processes and customer account workflows around a single subscription and invoicing source of truth.
|
AgriWebb HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gainsight | Legacy | Gainsight Customer Education (formerly Northpass LMS) | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021, AgriWebb launched AgriWebb Academy on Gainsight Customer Education (formerly Northpass LMS) to deliver embedded, role segmented customer education across APAC and North America. The deployment targeted Learning and Development for customers and the customer success organization, shifting away from costly 1:1 and in person training toward scalable, asynchronous course delivery.
The implementation centered on role segmented learning tracks and embedded courseware, aligning onboarding content with trial conversion workflows and product adoption journeys. Gainsight Customer Education was configured to host modular course content, assessments, and progress gating to support self service onboarding and certification pathways.
AgriWebb embedded the academy directly in both the AgriWebb application and the corporate website to provide contextual learning within product workflows and on demand documentation, extending access across APAC and North America. Operational ownership was placed with customer success and onboarding teams, who used the platform to standardize training, reduce instructor led sessions, and govern content release cadences.
According to the vendor case study, the customer education and customer success program launched in 2021 increased product adoption by 26% and improved onboarding and trial conversion. The Gainsight Customer Education implementation centralized training content, automated onboarding flows, and formalized customer enablement practices within AgriWebb’s Learning and Development scope.
|
AgriWebb Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, AgriWebb deployed Zoom as its Audio Video and Web Conferencing solution. Zoom is embedded on AgriWebb's public website to enable web-based conferencing for customer engagement and remote professional services delivery, and it is used as the application for hosting external-facing meetings accessed from the site. The implementation identifies Zoom as the primary audio and video meeting tool for client interactions and internal collaboration across the company.
The implementation leverages Zoom's cloud-hosted architecture with web join links and embedded meeting components exposed through AgriWebb's website, using standard conferencing capabilities such as real-time audio, video, screen sharing, and meeting controls typical of the Audio Video and Web Conferencing category. Operational coverage includes professional services delivery, customer support, and sales interactions, with team-level access controls and meeting governance applied to manage external and internal sessions. Configuration emphasis was on seamless web-based join flows and embedding Zoom meetings into site workflows to support customer-facing sessions and remote collaboration.
|
|
|
|
|
Collaboration | Collaboration |
|
2014 | 2014 |
|
AgriWebb eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
AgriWebb CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
AgriWebb ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
AgriWebb PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2022 | 2022 |
|
AgriWebb PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
AgriWebb IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at AgriWebb
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AgriWebb Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AgriWebb IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AgriWebb digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AgriWebb Technographics
AgriWebb is a Professional Services organization based in Australia,
with around 100 employees and annual revenues of $15.0 million.
AgriWebb operates a diverse technology stack with applications such as
Chargebee, Gainsight Customer Education (formerly Northpass LMS) and Zoom,
covering areas like Subscription and Recurring Billing, Learning and Development and Audio Video and Web Conferencing.
AgriWebb has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Chargebee, Gainsight and Zoom Video Communications.
AgriWebb recently adopted applications including
Aircall in 2023, Productboard in 2022 and Gainsight Customer Education (formerly Northpass LMS) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AgriWebb’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AgriWebb’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AgriWebb technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.