Surry Hills, 2010, NSW,
Australia
AgriWebb Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AgriWebb and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 AgriWebb employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AgriWebb has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2020, Zoom for Audio Video and Web Conferencing in 2020, Aircall for Call Center in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AgriWebb is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AgriWebb revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AgriWebb intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | ||
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 | ||
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Collaboration | Collaboration |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Aircall | Legacy | Aircall | Call Center | CRM | n/a | 2023 | 2023 | In 2023 AgriWebb implemented Aircall as its Call Center Software to centralize voice across sales, support, and customer success teams. The deployment aligned with AgriWebb’s cloud-first farm management platform and targeted APAC operations while supporting rapid expansion into the US and UK. Aircall was configured to provide core telephony capabilities including mobile app access, call forwarding, call monitoring, and call recording. Managers instrumented Aircall metrics and a custom scorecard for real time performance visibility, and agents use the mobile app to maintain continuity when working remotely or on client sites with intermittent reception. The implementation integrated Aircall with Salesforce to centralize interaction history, Intercom to enable seamless escalation from chat to voice, and Gong to capture and analyze conversations. These integrations ensure every interaction is logged in Salesforce, allow agents to view chat and call history before answering, and feed recorded calls into Gong for conversation analytics. Operational governance centered on daily KPI review and coaching workflows, with Gong used for training and onboarding and Aircall call monitoring used as a long running quality tool. The unified interaction history changed agent workflows, enabling rapid context switching between Intercom chats and Aircall calls and surfacing customer history to agents and customer success managers at the point of contact. AgriWebb reported tangible operational outcomes from the deployment, including outbound call volume doubling if not tripling, roughly 400 conversations captured per day feeding Gong for analysis, and faster provisioning of phone numbers during acquisitions that took minutes and minimal cost. The cloud based Aircall setup also enabled business continuity when staff shifted to home working and supported scaling across multiple offices without extensive telecom rework. | |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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eCommerce | eCommerce |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Learning and Development | HCM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Subscription and Recurring Billing | ERP Financial Management |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||