Agua Caliente Resort Casino Spa Rancho Mirage
32-250 Bob Hope Drive,
Rancho Mirage, 92270, CA,
United States
Rancho Mirage, 92270, CA,
United States
1 888-999-1995
Leisure and Hospitality
Agua Caliente Resort Casino Spa Rancho Mirage Technographics
Agua Caliente Resort Casino Spa Rancho Mirage Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agua Caliente Resort Casino Spa Rancho Mirage and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Agua Caliente Resort Casino Spa Rancho Mirage employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agua Caliente Resort Casino Spa Rancho Mirage has purchased the following applications: UKG Workforce Central Payroll (ex Kronos Workforce Payroll) for Payroll in 2012, SABRE Synxis Guest Connect for Reservation and Booking Management in 2017, Hubspot CRM for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agua Caliente Resort Casino Spa Rancho Mirage is running and its propensity to invest more and deepen its relationship with UKG , Symphony Talent , SABRE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agua Caliente Resort Casino Spa Rancho Mirage revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agua Caliente Resort Casino Spa Rancho Mirage intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agua Caliente Resort Casino Spa Rancho Mirage Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Payroll (ex Kronos Workforce Payroll) | Payroll | HCM | n/a | 2012 | 2012 |
In 2012, Agua Caliente Resort Casino Spa Rancho Mirage implemented UKG Workforce Central Payroll (ex Kronos Workforce Payroll) to manage core Payroll functions for its Cage and Credit department. The UKG Workforce Central Payroll deployment provided the department with centralized payroll processing capabilities and supported employee scheduling and payroll record maintenance used by cage cashiers, credit analysts, and shift supervisors.
Functional coverage emphasized payroll processing, schedule management, payroll entry and variance reconciliation, and administrative workflows that supported training, employee evaluations, and day-to-day staffing decisions. Operational use was departmental, with managers and shift supervisors running payroll tasks, overseeing schedules, mentoring staff, attending credit meetings, and coordinating vendor interactions, while operational responsibilities extended to maintenance coordination for devices such as Glory kiosks, Jackpot Kiosk units, Express cash dispensers, and Cummins machines. The implementation placed UKG Workforce Central Payroll squarely in the Payroll category, aligning payroll and scheduling workflows with on-floor operations in the Cage and Credit business function.
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2012 | 2012 |
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Workforce Scheduling | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Agua Caliente Resort Casino Spa Rancho Mirage implemented SABRE Synxis Guest Connect. SABRE Synxis Guest Connect is deployed as the property's online booking engine and is used on hotwatercasino.com for direct reservations, presenting real time availability and rate rules to guests. The deployment centralizes front end reservation capture and booking workflow orchestration, aligning online channels with on property reservation intake. This implementation places SABRE Synxis Guest Connect within the Reservation and Booking Management stack for the resort.
Configuration emphasizes core Reservation and Booking Management capabilities, including availability search, booking capture, guest profile collection, and confirmation messaging, all implemented through the website integration. Operational coverage centers on reservation operations, e commerce, and guest services teams that manage rate offers and booking policies through the system. Governance is organized around centralized rate and inventory control inside SABRE Synxis Guest Connect to maintain consistent online publishing, and change control for rate updates is routed through the resort's revenue and operations coordinators. Integrations are limited to the property's public website as the direct booking channel, with the application managing transaction flows and session based booking states.
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015, Agua Caliente Resort Casino Spa Rancho Mirage implemented HubSpot CRM on its website to centralize web-driven guest interactions. The deployment positioned HubSpot CRM as the primary CRM for capturing and managing inbound leads originating from the resort web property.
The implementation focused on core CRM capabilities including web form and tracking based lead capture, centralized contact and company records, contact activity timelines, deal pipeline management, and marketing email automation. HubSpot CRM was configured to support list segmentation and lifecycle stage progression consistent with hospitality sales and marketing workflows.
Integration scope centered on the resort website, with HubSpot CRM receiving form submissions and behavioral tracking signals to populate contact profiles and trigger nurture sequences. Operational coverage included the marketing team, reservations and group sales functions, and guest services teams who use the platform for managing inbound inquiries and sales leads.
Governance emphasized contact ownership and lead routing rules configured within HubSpot CRM, along with standardized workflows for handoff between marketing and reservations teams. The rollout prioritized web instrumentation and CRM-aligned processes to ensure consistent guest engagement tracking across the property.
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Marketing Automation | CRM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Agua Caliente Resort Casino Spa Rancho Mirage
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Apps Being Evaluated by Agua Caliente Resort Casino Spa Rancho Mirage Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agua Caliente Resort Casino Spa Rancho Mirage IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agua Caliente Resort Casino Spa Rancho Mirage digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Agua Caliente Resort Casino Spa Rancho Mirage Technographics
Agua Caliente Resort Casino Spa Rancho Mirage is a Leisure and Hospitality organization based in United States,
with around 2500 employees and annual revenues of $30.0 million.
Agua Caliente Resort Casino Spa Rancho Mirage operates a diverse technology stack with applications such as
UKG Workforce Central Payroll (ex Kronos Workforce Payroll), SABRE Synxis Guest Connect and Hubspot CRM,
covering areas like Payroll, Reservation and Booking Management and CRM.
Agua Caliente Resort Casino Spa Rancho Mirage has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, SABRE and HubSpot.
Agua Caliente Resort Casino Spa Rancho Mirage recently adopted applications including
Pegasus RezTrip in 2021, Cloudflare CDN in 2021 and Symphony Talent X-Cloud in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agua Caliente Resort Casino Spa Rancho Mirage’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Agua Caliente Resort Casino Spa Rancho Mirage’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agua Caliente Resort Casino Spa Rancho Mirage technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.