Ahlsell Technographics
Ahlsell Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ahlsell and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 495 Ahlsell employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ahlsell has purchased the following applications: DocuSign eSignature for Digital Signing in 2022, Voyado Apptus eCommerce for eCommerce in 2016, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ahlsell is running and its propensity to invest more and deepen its relationship with DocuSign , Optimizely , Voyado or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ahlsell revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ahlsell intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ahlsell Tech Stack and Enterprise Applications
Ahlsell Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Ahlsell implemented DocuSign eSignature as a Digital Signing solution on its Finland public website to enable embedded electronic signatures for external document workflows. DocuSign eSignature was embedded into the site’s document delivery flow to present signing workflows to customers and suppliers and to collect legally binding approvals online. The implementation positions DocuSign eSignature within the customer-facing portion of Ahlsell’s web estate rather than as a back-office only tool.
The deployment leverages standard eSignature capabilities including embedded signing workflows, configurable templates, envelope management, and durable audit trail features to preserve signature evidence and transaction metadata. Operational control is implemented through web-triggered signature flows and administrative template management inside DocuSign eSignature, covering external contracting and order acknowledgment processes exposed via the website. Authentication and compliance controls are managed through the application’s built-in verification and audit features, aligning the Digital Signing implementation to external customer and supplier interactions on Ahlsell’s site.
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Web Content Management | Content Management |
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2006 | 2006 |
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Ahlsell eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Voyado | Legacy | Voyado Apptus eCommerce | eCommerce | eCommerce | n/a | 2016 | 2016 |
In 2016, Ahlsell deployed Voyado Apptus eCommerce on its public website, implementing an eCommerce storefront for the Finland-based distribution company. The deployment placed Voyado Apptus eCommerce at the center of Ahlsell's online ordering and product presentation layer, serving customer-facing digital sales for a company with approximately 495 employees and reported revenue of 140000000. The implementation focused on the web storefront and the customer touchpoints where Apptus eCommerce is used on their website.
Functional capabilities aligned with the eCommerce category included product catalog and storefront management, enhanced site search and merchandising, on-site personalization and recommendation workflows, and checkout and order capture functionality. Voyado Apptus eCommerce was configured to support merchandising and online sales workflows, with operational ownership residing with Ahlsell's digital commerce and sales teams and governance oriented around centralized catalog and content management. The deployment emphasized standard eCommerce operational modules and channel-level merchandising controls, supporting the business functions of ecommerce, sales, and marketing.
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Ahlsell CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Ahlsell implemented Hotjar on its public website in Finland to support Customer Experience initiatives and capture behavioral analytics across product and e-commerce pages. The Hotjar deployment focuses on web-based user behavior capture to inform digital analytics and user experience workstreams within the organization.
Configuration emphasized Hotjar modules including session recordings, heatmaps, conversion funnels, onsite surveys and feedback widgets, implemented via client side instrumentation. Operational ownership is described for digital analytics and e-commerce functions, with the implementation scoped to website UX and conversion analysis while aligning data capture practices to privacy and web analytics controls.
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Ahlsell ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Ahlsell TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Ahlsell IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Ahlsell
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Ahlsell Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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