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Aigle Azur
Location
4 avenue Marcel Paul,
Tremblay-en-France, 93290,
France
Website
https://www.aigle-azur.com/
Phone
33 1 41 51 00 00
Artw industry
Transportation
Employee
Revenue

Aigle Azur Technographics

Aigle Azur Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Aigle Azur and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Aigle Azur employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Aigle Azur has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Vocalcom Hermes360 for Call Center in 2018, Akamai CDN for Content Delivery Network in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Aigle Azur is running and its propensity to invest more and deepen its relationship with Google , Vocalcom , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Aigle Azur revenues, which have grown to $373.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aigle Azur intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Aigle Azur Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2011 2011
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Vocalcom Legacy Vocalcom Hermes360 Call Center CRM n/a 2018 2018
In 2018, Aigle Azur deployed Vocalcom Hermes360 in a Call Center implementation to centralize customer contact handling for reservations and customer service. The deployment used Vocalcom Hermes360 with Hermes.Net modules, explicitly implementing inbound voice, e-mail, and multichannel routing capabilities. Configuration focused on omnichannel contact flows, queue management, and unified agent interaction records to support real-time routing and consistent case handoffs across channels. Functional modules implemented included Hermes.Net inbound routing, e-mail processing, and multichannel orchestration, complemented by standard Call Center capabilities such as automatic call distribution style queuing and agent desktop interaction management. Operational scope covered the airline contact center and customer service teams, provisioned to support French operations and the carrier's commercial service functions. Governance emphasized workflow standardization for multichannel handling and a phased rollout across contact center teams to align processes with the new Vocalcom Hermes360 environment.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Akamai Legacy Akamai CDN Content Delivery Network IaaS n/a 2021 2021
Content Delivery Network IaaS 2021 2021
Digital Workspace IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Aigle Azur
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Aigle Azur Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Aigle Azur Technographics

Aigle Azur is a Transportation organization based in France, with around 1100 employees and annual revenues of $373.0 million.

Aigle Azur operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), Vocalcom Hermes360 and Akamai CDN, covering areas like Collaboration, Call Center and Content Delivery Network.

Aigle Azur has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Vocalcom and Akamai.

Aigle Azur recently adopted applications including Akamai CDN in 2021, Cloudflare CDN in 2021 and Citrix NetScaler in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Aigle Azur’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Aigle Azur’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Aigle Azur technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.