AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Aigle Azur Tech Stack and Enterprise Applications

Aigle Azur Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2011 2011
In 2011, Aigle Azur deployed Google Workspace (Formerly Google G-Suite) to provide enterprise Collaboration services. The deployment is visible on the corporate website where Google Workspace functionality is surfaced for corporate communications and employee contact workflows, and Google Workspace delivers standard Collaboration capabilities including Gmail for corporate email, Google Drive for shared document storage, Google Docs for collaborative editing, Google Calendar for scheduling and Google Meet for virtual meetings which align with typical Collaboration operational workflows. The rollout was provisioned to the aigle-azur.com domain and covered France-based corporate and operational staff across functions such as operations, customer service and corporate administration. Governance includes centralized account provisioning, domain management and shared drive administration to control access across departments, while web-facing integration exposes contact and scheduling links on the public site. Aigle Azur Google Workspace Collaboration supports business functions for internal communications, document collaboration and scheduling across the organization.
Aigle Azur CRM
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Previous System
Application
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VAR/SI
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Live
Insight
Vocalcom Legacy Vocalcom Hermes360 Call Center CRM n/a 2018 2018
In 2018, Aigle Azur deployed Vocalcom Hermes360 in a Call Center implementation to centralize customer contact handling for reservations and customer service. The deployment used Vocalcom Hermes360 with Hermes.Net modules, explicitly implementing inbound voice, e-mail, and multichannel routing capabilities. Configuration focused on omnichannel contact flows, queue management, and unified agent interaction records to support real-time routing and consistent case handoffs across channels. Functional modules implemented included Hermes.Net inbound routing, e-mail processing, and multichannel orchestration, complemented by standard Call Center capabilities such as automatic call distribution style queuing and agent desktop interaction management. Operational scope covered the airline contact center and customer service teams, provisioned to support French operations and the carrier's commercial service functions. Governance emphasized workflow standardization for multichannel handling and a phased rollout across contact center teams to align processes with the new Vocalcom Hermes360 environment.
Aigle Azur IaaS
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Previous System
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Insight
Akamai Legacy Akamai CDN Content Delivery Network IaaS n/a 2021 2021
Aigle Azur implemented Akamai CDN in 2021 for delivery of its public website content, explicitly adopting Akamai CDN as its Content Delivery Network. The deployment is focused on web traffic routing and static and dynamic content delivery for the airline public site. The implementation configures standard Content Delivery Network capabilities such as edge caching, cache control and purge workflows, TLS certificate termination at the edge, HTTP2 support, and rules-based request handling. Functional configurations include origin shielding and cache layering, request routing policies, and edge rule engine logic to manage content routing and cache behavior across Akamai edge locations. Operationally the Akamai CDN is integrated with Aigle Azur web origin servers and the company web platform to serve customer-facing pages and media. Governance is handled through centralized digital operations and web operations workflows that manage cache invalidation, certificate lifecycle, and edge configuration changes, with logging and analytics feeds directed to the site operations team for monitoring and operational change control.
Content Delivery Network IaaS 2021 2021
Digital Workspace IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Aigle Azur

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aigle Azur Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aigle Azur IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aigle Azur digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aigle Azur Technographics
Aigle Azur is a Transportation organization based in France, with around 1100 employees and annual revenues of $373.0 million.
Aigle Azur operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), Vocalcom Hermes360 and Akamai CDN, covering areas like Collaboration, Call Center and Content Delivery Network.
Aigle Azur has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Vocalcom and Akamai.
Aigle Azur recently adopted applications including Akamai CDN in 2021, Cloudflare CDN in 2021 and Citrix NetScaler in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aigle Azur’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Aigle Azur’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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