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Air India Express Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Air India Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3200 Air India Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Air India Express has purchased the following applications: Sabre Network Planning & Optimization for Travel Management in 2025, Workplace by Facebook for Collaboration in 2023, Adobe Experience Manager for Digital Asset Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Air India Express is running and its propensity to invest more and deepen its relationship with SABRE , Facebook , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Air India Express revenues, which have grown to $873.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Air India Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | Sabre Network Planning & Optimization | Travel Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Air India Express implemented Sabre Network Planning & Optimization as part of a strategic push to standardize network and slot planning across its growing operation. The deployment marks Air India Express as the 100th airline customer for Sabre’s network planning suite and aligns with the carrier’s rapid capacity expansion, including a fleet of roughly 94 aircraft, over 400 daily flights and more than 2800 weekly departures across 200 plus routes and 54 destinations spanning domestic, Asia Pacific and Middle East markets.
The implementation focuses on two core modules, Schedule Manager and Slot Manager, delivered from the Sabre Network Planning & Optimization suite. Schedule Manager will be used to create, modify and publish optimal schedules driven by market demand inputs, operational constraints and commercial objectives, while Slot Manager will handle slot requests, allocations and utilization planning to reduce manual coordination and improve slot efficiency. The work falls squarely within the Travel Management category and supports standard network planning workflows such as schedule generation, slot coordination and demand aligned routing decisions.
Operational scope centers on commercial planning and network operations teams, with the system intended to centralize schedule authority and formalize slot governance processes. The deployment is designed to consume airline operational data and slot coordination information to produce executable schedule plans, and to enable closer collaboration between route planners, commercial analysts and ops control. Rollout details emphasize scheduling publication and slot allocation workflows to ensure synchronized decision making across planning and operational functions.
Expected outcomes articulated by the carrier and vendor include streamlined flight scheduling, optimized slot utilization and improved decision making to support Air India Express’s growth objectives. Sabre’s Schedule Manager and Slot Manager are positioned to help the airline align its flying program to passenger demand and commercial goals, while reducing planning complexity and standardizing schedule governance across teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2023 | 2023 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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