AI Buyer Insights:

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Air IT Tech Stack and Enterprise Applications

Air IT HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Instinctive Technologies Legacy Reach ATS Applicant Tracking System HCM n/a 2019 2019
Payroll HCM 2018 2018
Air IT AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Air IT implemented Hubspot Live Chat on its public website to add real time customer engagement and lead capture capabilities. Air IT deployed Hubspot Live Chat within the Chatbots and Conversational AI category to support customer service and sales enablement, positioning the application as the primary conversational channel on the company website. The implementation focused on embedding the Hubspot Live Chat widget in web pages, configuring conversational flows and canned responses, and enabling contact capture and qualification workflows typical of chatbots and conversational AI. Hubspot Live Chat was configured to route inbound chats to a shared conversation inbox and to apply routing rules and simple automation for initial triage, aligning chat interactions with customer engagement and lead management processes. Operational coverage centered on web channel handling for UK customers, with ownership assigned to sales and support teams for day to day chat handling and escalation. Governance changes included formalizing chat response responsibilities, setting handoff rules from chat to email or phone, and documenting chat operating procedures to ensure consistent handling across the organization.
Air IT CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallRail Legacy CallRail Call Tracking Call Tracking and Recording CRM n/a 2021 2021
In 2021, Air IT implemented CallRail Call Tracking on their website, deploying the CallRail Call Tracking application to capture and attribute inbound phone leads. The implementation is aligned with the Call Tracking and Recording category and was scoped to support marketing and sales lead attribution from digital channels to telephone interactions. Deployment used a web-embedded tracking script with dynamic number insertion to assign trackable numbers by campaign, enabling call routing, call recording, and call analytics for session-level attribution. Functional configuration focused on call routing rules, recording retention and access, and analytics dashboards, with governance oriented around attribution rules and dashboard access for marketing and sales teams on Air ITs United Kingdom website.
CRM CRM 2022 2022
Customer Experience CRM 2021 2021
Digital Advertising Platform CRM 2022 2022
Marketing Automation CRM 2021 2021
Air IT ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Remote Monitoring and Management ITSM 2020 2020
Air IT IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Backup as a Service (BaaS) IaaS 2019 2019
Content Delivery Network IaaS 2016 2016
Air IT CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Air IT

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Air IT Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Air IT IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Air IT digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Air IT Technographics
Air IT is a Professional Services organization based in United Kingdom, with around 450 employees and annual revenues of $78.0 million.
Air IT operates a diverse technology stack with applications such as Reach ATS, Hubspot Live Chat and CallRail Call Tracking, covering areas like Applicant Tracking System, Chatbots and Conversational AI and Call Tracking and Recording.
Air IT has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Instinctive Technologies, HubSpot and CallRail.
Air IT recently adopted applications including Hubspot Live Chat in 2022, Hubspot CRM in 2022 and HubSpot Ads in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Air IT’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Air IT’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Air IT technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.