Kuala Lumpur, x,
Malaysia
AirAsia X Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AirAsia X and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1324 AirAsia X employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AirAsia X has purchased the following applications: Hyperledger Sawtooth for Blockchain Platform in 2020, Quantum Metric Continuous Product Design for Customer Analytics in 2022, Amazon EC2 for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AirAsia X is running and its propensity to invest more and deepen its relationship with Hyperledger , Quantum Metric , Clevertap or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AirAsia X revenues, which have grown to $774.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AirAsia X intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyperledger | Legacy | Hyperledger Sawtooth | Blockchain Platform | Blockchain | n/a | 2020 | 2020 |
In 2020, AirAsia X implemented Hyperledger Sawtooth as the Blockchain Platform underpinning FreightChain, an online air cargo booking application launched by AirAsia Group’s logistics arm Transport in Malaysia. FreightChain targets shippers, freight forwarders and airlines, enabling direct bidding and booking of air cargo and providing airlines a marketplace to sell unused cargo space.
Hyperledger Sawtooth was configured to support marketplace and booking modules, including bidding workflows, booking confirmation logic and smart contract based itinerary validation. The implementation emphasizes on-chain business logic, using smart contracts to confirm multi-leg itineraries in real time, and a public demo of the booking process is available on the FreightChain website.
Operational coverage for the pilot included a multi-carrier pharmaceutical shipment from Bengaluru, India to Ulan Bator, Mongolia with an itinerary routing via Kuala Lumpur and Seoul, and the flight segments from three different carriers were confirmed in real time by smart contracts. The solution touches commercial cargo sales, booking operations and carrier capacity management across participating airlines and freight partners.
Governance was shifted toward contract automation and event driven booking confirmation, with smart contract orchestration replacing manual intermediation in the booking lifecycle. The project explicitly reports outcomes of eliminating agency fees, increasing price transparency and making the booking process 10 times faster than before, with Hyperledger Sawtooth providing the distributed ledger and smart contract capabilities that enable those operational changes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Quantum Metric | Legacy | Quantum Metric Continuous Product Design | Customer Analytics | CRM | n/a | 2022 | 2022 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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