West Fargo, 58078, ND,
United States
Airlines Assistant Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Airlines Assistant and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Airlines Assistant employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Airlines Assistant has purchased the following applications: ResNexus Booking for Reservation and Booking Management in 2022, Ringba for Call Tracking and Recording in 2023, DigitalOcean Droplets for Application Hosting and Computing Services in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Airlines Assistant is running and its propensity to invest more and deepen its relationship with ResNexus , Ringba , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Airlines Assistant revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Airlines Assistant intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ringba | Legacy | Ringba | Call Tracking and Recording | CRM | n/a | 2023 | 2023 |
In 2023 Airlines Assistant implemented Ringba, deploying Ringba as its Call Tracking and Recording solution on its website to capture inbound phone interactions from web visitors. The deployment is focused on web‑originated calls and is instrumented directly in site pages to attribute calls to digital campaigns and organic traffic sources.
Configuration emphasizes core Call Tracking and Recording capabilities, including unique tracking number pools mapped to campaign landing pages, session-based dynamic number insertion, call recording, and real-time call analytics for session-level attribution. Ringba was configured to surface call-level metadata and caller identifiers, enabling marketing attribution workflows and basic routing rules for incoming inquiries.
Operational scope covers marketing and customer support functions within the 15-person Airlines Assistant organization, using Ringba data to inform campaign decisions and to route callers to small in-house service teams. The implementation captures campaign parameters from web sessions and associates them with recorded calls, enabling cross-channel visibility between site touchpoints and phone conversations.
Governance and operational controls were implemented to match small company scale, including administrative user roles for marketing and support, configuration of number inventory and tracking pools, and call recording retention settings to meet internal compliance needs. Rollout was handled on the website with phased activation of tracking numbers per campaign, and ongoing administration is centralized to a small group of marketing and operations users.
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Tag Management | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
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