Platte City, 64079, MO,
United States
Airport Chrysler Dodge Jeep RAM Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Airport Chrysler Dodge Jeep RAM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31 Airport Chrysler Dodge Jeep RAM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Airport Chrysler Dodge Jeep RAM has purchased the following applications: Tekion Automotive Retail Cloud for Dealership Management in 2024, CarNow MessageNow for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Airport Chrysler Dodge Jeep RAM is running and its propensity to invest more and deepen its relationship with Tekion Corp , CarNow , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Airport Chrysler Dodge Jeep RAM revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Airport Chrysler Dodge Jeep RAM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tekion Corp | Legacy | Tekion Automotive Retail Cloud | Dealership Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Airport Chrysler Dodge Jeep RAM implemented Tekion Automotive Retail Cloud. Tekion Automotive Retail Cloud is deployed as a Dealership Management solution and is surfaced on the dealership website to support online vehicle retailing and customer engagement.
The implementation leverages capabilities typical of the Dealership Management category, including online inventory presentation, digital retail checkout workflows, customer relationship management for lead capture, and service scheduling and appointment handling. These functional areas align with sales, service, parts, and finance and insurance business functions, consolidating customer and vehicle records within the Tekion platform.
Architecturally the deployment is a cloud delivered Tekion Automotive Retail Cloud instance integrated directly with the dealership website for storefront inventory display and online lead capture, with web based flows routing retail and service requests into the dealer operational queues. Operational coverage is single site and oriented to dealership staff in sales and service, with data consolidation intended to reduce duplicate records and centralize inventory and customer context.
Governance is structured around dealership operations and sales leadership managing configuration and user access, with internal staff operating the Tekion Automotive Retail Cloud instance for day to day retail and service workflows. The deployment emphasizes a unified Dealership Management approach, using Tekion Automotive Retail Cloud to centralize online retailing and core dealership operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CarNow | Legacy | CarNow MessageNow | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Airport Chrysler Dodge Jeep RAM implemented CarNow MessageNow on its website. CarNow MessageNow is deployed as a Chatbots and Conversational AI solution to manage web-initiated customer conversations for the dealership.
The implementation centers on an embedded web chat widget that captures leads and escalates conversations to live agents, reflecting capabilities typical of Chatbots and Conversational AI. Configuration emphasis included conversational workflows for showroom inquiries, inventory questions and service appointment requests, with in-chat lead capture fields and scripted qualification prompts aligned to dealer sales and service processes.
Operational coverage is dealer facing and web first, routing inbound messages to dealer staff through the CarNow MessageNow interface and supporting sales and service functions at the single United States dealership. For a 31 employee, 3,000,000 revenue dealership, the deployment exhibits a lightweight SaaS conversational architecture integrated directly into the public website, with governance focused on agent routing rules, chat moderation and handoff protocols between automated conversational flows and live staff.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Automotive Dealership CRM | CRM |
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2024 | 2024 |
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Automotive Dealership CRM | CRM |
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2024 | 2024 |
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Customer Data Platform | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2024 | 2024 |
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Data Management Platform | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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