AIT Business Services
4104 24th Street # 375,
San Francisco, 94114, CA,
United States
San Francisco, 94114, CA,
United States
1 866-248-4240
Professional Services
AIT Business Services Technographics
AIT Business Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AIT Business Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 AIT Business Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
AIT Business Services has purchased the following applications: Formilla.com for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015, Wix.com for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AIT Business Services is running and its propensity to invest more and deepen its relationship with Formilla.com , Zoho Corp. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AIT Business Services revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AIT Business Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AIT Business Services Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formilla.com | Legacy | Formilla.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, AIT Business Services implemented Formilla.com as a Chatbots and Conversational AI solution on their public website. The deployment used Formilla.com as a cloud-hosted web chat widget embedded on https://www.aitbusiness.com/, providing live chat presence and asynchronous messaging to site visitors. Architecture followed a SaaS model with a browser-based agent console that staff access for real-time conversations.
Functional modules implemented include the Formilla.com live chat widget, canned responses and templated messaging, visitor monitoring and presence indicators, and basic lead capture workflows tailored for a 20-person professional services firm. Operational scope was focused on web-based customer engagement and sales inquiry handling, with the Formilla.com agent interface used by staff to manage inbound chats. Governance and rollout appear site-level and owner-led, aligned to customer service and sales workflows rather than enterprise IT orchestration.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, AIT Business Services implemented Microsoft 365 to centralize email and team collaboration. The AIT Business Services Microsoft 365 Collaboration rollout focused on providing cloud-hosted mail, document collaboration, calendaring, and shared workspace functionality for a 20-employee professional services firm in the United States. The deployment supports business functions including internal communications, client-facing email, and file-based collaboration, and they are using Office 365 Mail on their website. The implementation reflects a compact, company-wide use case typical for small professional services firms.
Operational configuration emphasized mailbox hosting, shared document libraries, and calendar coordination, with tenant administration and user provisioning managed centrally. Integration surfaces are limited to web mail routing as observed on the site, and the deployment scope covers consulting and administrative teams rather than multiple regions or sites. Governance appears focused on centralized administration and standard account lifecycle processes to support day-to-day collaboration.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix.com | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, AIT Business Services implemented Wix.com as its Web Content Management platform for its public website. The deployment centralized website hosting, page authoring, and content publishing on the Wix.com platform for the company’s professional services presence in the United States.
The Wix.com implementation leverages template-driven responsive site design, WYSIWYG content authoring, and built-in hosting and SSL provisioning consistent with Web Content Management capabilities. Configurations include structured page templates, contact form handling, and site navigation managed through the Wix.com admin console.
Integration with Formilla Live Chat for Wix is implemented for real-time visitor engagement, providing a connected channel for lead capture and customer support directly on the site. Operationally this ties front-end visitor interactions into the website workflow and impacts sales and customer support touchpoints.
Governance appears centralized and proportionate to a 20 person organization, with a small internal team responsible for content updates, chat moderation, and administrative roles within Wix.com to manage publishing rights and site configuration. No implementation partner is listed, indicating internal ownership of the Wix.com Web Content Management environment.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at AIT Business Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by AIT Business Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AIT Business Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AIT Business Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD AIT Business Services Technographics
AIT Business Services is a Professional Services organization based in United States,
with around 20 employees and annual revenues of $2.0 million.
AIT Business Services operates a diverse technology stack with applications such as
Formilla.com, Microsoft 365 and Wix.com,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
AIT Business Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Formilla.com, Microsoft and Wix.com.
AIT Business Services recently adopted applications including
Google Cloud Platform (GCP) in 2021, Wix Hosting in 2021 and Zoho SalesIQ in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AIT Business Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AIT Business Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AIT Business Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.