AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Al Murad Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon Pay Payment Processing ERP Financial Management n/a 2021 2021
In 2021 Al Murad implemented Amazon Pay as its Payment Processing solution on its public website, integrating the Amazon Pay checkout experience into the retailer’s online storefront. The deployment leverages Amazon Web Services as the vendor and places Amazon Pay at the top of the checkout flow to accept wallet-based payments and card authorizations directly from customers on the site. Configuration focused on web checkout instrumentation, including the Amazon Pay payment button, client-side tokenization of payment credentials, and server-side authorization and order capture workflows. Standard Payment Processing capabilities such as authentication redirects, authorization tokens, and hosted consent flows are present to support payment acceptance and secure credential handling. Operationally the Amazon Pay integration touches e-commerce, payments operations, and customer service workflows, and is implemented as part of the website checkout and order management processes. Governance adjustments include updated checkout routing, token lifecycle and reconciliation procedures, and payment dispute handling protocols to align with online payment controls and data handling requirements.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Synel Legacy Synel Synergy Time and Attendance Time and Attendance HCM n/a 2018 2018
In 2018, Al-Murad Tiles implemented Synel Synergy Time and Attendance to centralize attendance management and HR reporting across its multi-site retail estate. The deployment paired Synel’s hosted TimeLOGWeb platform with Synergy biometric terminals, creating a single System Admin View based in Leeds to manage attendance, holidays and timings for staff across more than 40 stores and 30 franchises in the United Kingdom. The implementation used TimeLOGWeb modules for time and attendance, scheduling and absence requests, combined with Synel Synergy biometric fingerprint terminals and Synergy MiFare time recording terminals for enrolment and daily recording. Synel Synergy Time and Attendance terminals are Linux based, include a built-in camera and speaker for authentication feedback, and the solution was configured with unlimited licence scalability to support phased growth and modular feature activation. Operational integrations were implemented to support TCP/IP connectivity between terminals and the hosted TimeLOGWeb service, and routine data exports to Microsoft Excel for payroll and reporting purposes. The system scope covered employee, contractor and visitor attendance capture across all UK retail and franchise sites, and TimeLOGWeb was made accessible from any Internet enabled device to support distributed HR and store management workflows. Governance centered on a centralized administration model with HR managers in Leeds controlling holiday approvals, absence workflows and consolidated HR attendance reporting from remote sites. Post‑implementation outcomes documented by the vendor include payroll cost savings of as much as 3 percent and overtime cost reductions up to 20 percent, along with reduced administrative effort, improved regulatory compliance and enhanced site and staff safeguarding.
Time Clock (Hardware) HCM 2016 2016
Time Clock (Hardware) HCM 2016 2016
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intact Software Legacy Intact IQ ERP Distribution ERP ERP Services and Operations n/a 2023 2023
In 2023, Al-Murad Tiles implemented Intact IQ ERP, deploying a Distribution ERP to centralize order capture and inventory control across its retail operations. Al-Murad Tiles is a United Kingdom retail firm with 195 employees and approximately 46,000,000 in revenue, and Intact IQ ERP functions as the primary transactional backbone for sales and fulfillment. Configuration work emphasized standard Distribution ERP modules, including sales order management, product catalog and pricing configuration, inventory and stock location control, and fulfillment workflow orchestration. Intact IQ ERP was used for live order processing, with administrative staff explicitly recorded as processing orders using Intact iQ, indicating operational use of order entry, SKU level stock tracking, and pricebook management. Integration activity included operational linkage between Intact IQ ERP and the customer facing e-commerce storefront, evidenced by on-site HTML product listing work and order capture performed in June 2023. Operational coverage focused on sales, e-commerce administration, and warehouse fulfillment, with governance organized around admin led catalog updates and standardized sales order workflows to coordinate catalog maintenance and order fulfillment procedures.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Al Murad

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Al Murad Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Al Murad IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Al Murad digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Al Murad Technographics
Al Murad is a Retail organization based in United Kingdom, with around 300 employees and annual revenues of $48.0 million.
Al Murad operates a diverse technology stack with applications such as Amazon Pay, Synel Synergy Time and Attendance and Intact IQ ERP, covering areas like Payment Processing, Time and Attendance and Distribution ERP.
Al Murad has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Synel and Intact Software.
Al Murad recently adopted applications including Intact IQ ERP in 2023, Amazon Pay in 2021 and Microsoft 365 in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Al Murad’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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