Alab Med Technographics
Alab Med Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alab Med and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37 Alab Med employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alab Med has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2021, Algolia Search for Application, Web and Enterprise Search in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alab Med is running and its propensity to invest more and deepen its relationship with Rocket.chat , Microsoft , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alab Med revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alab Med intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alab Med Tech Stack and Enterprise Applications
Alab Med AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Alab Med implemented Rocket.chat as an embedded web chat on its corporate website, deploying Rocket.chat as a Chatbots and Conversational AI solution for customer engagement. The implementation surfaces Rocket.chat's web client directly in site pages to provide real-time messaging and conversational interfaces to visitors, consistent with Chatbots and Conversational AI deployment patterns where a browser-based widget handles inbound queries and short conversational workflows. The deployment configuration emphasizes conversational scripting and automated response rules, enabling session handoffs and routing to internal staff when needed.
Operational ownership is concentrated within Alab Med's internal technology and customer experience functions, who manage Rocket.chat configuration, conversational flows, and moderation through the Rocket.chat administration console. Functionality implemented aligns with core Chatbots and Conversational AI capabilities, including live chat, chatbot automation, and conversational routing, and is targeted at customer service and lead capture on the Poland-based website. The rollout is scoped to the public website environment, with configuration focused on web widget behavior, message templates, and session management rather than broader enterprise integrations.
|
Alab Med Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Alab Med deployed Microsoft 365 as its Collaboration platform across the organization. The initial deployment established a centralized Microsoft 365 tenant to provision user identities and mailboxes for the company headcount in Poland, aligning core communication and productivity tooling under a single managed tenancy.
Microsoft 365 was configured to deliver Exchange Online email, Microsoft Teams for meetings and chat, SharePoint Online and OneDrive for document and content management, and the Office productivity suite for desktop and web authoring. Tenant-level configuration used role-based administration, tenant policies for data retention and external sharing, and Teams configuration to support operational workflows across administrative and clinical coordination functions.
Operational coverage emphasized Collaboration, internal communications, document lifecycle and email for business functions including administration and patient-facing coordination. Public site references indicate on their website that Microsoft 365 is in use, demonstrating the tenant is observable from external web assets and that the same Microsoft 365 tenancy underpins both internal collaboration and visible web-facing elements.
|
Alab Med Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2022 | 2022 |
In 2022, Alab Med implemented Algolia Search on its public website. The deployment uses Algolia Search to provide Application, Web and Enterprise Search functionality for patient-facing content discovery, site navigation, and service listings for the Poland-based healthcare provider.
The implementation configured site indexing of pages and service catalogs, relevance tuning and search UI widgets, and real-time query handling via Algolia Search API as a SaaS-hosted search layer. Operational scope is website-level search managed by the digital web team, with governance centered on ongoing relevance configuration and index updates through the Algolia Search dashboard to maintain search quality and content freshness.
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Alab Med CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
|
Tag Management | CRM |
|
2022 | 2022 |
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Alab Med IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Alab Med
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Alab Med Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||